Text, Inc.
HelpDesk.com provides a ticketing system software for businesses, offering automation, AI, and integrations to manage customer support across multiple channels.
Subprocessors (9)
Processed Jul 23, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Akamai Worldwide | CDN and firewall services | “Akamai Technologies, Inc. — CDN and firewall services (Worldwide).” source |
| Amazon Web Services USA, EU | File storage | “Amazon Web Services LLC — File storage via AWS (USA, EU).” source |
| Cloudflare, Inc USA, EU | DNS services | “Cloudflare, Inc. — DNS services (USA, EU).” source |
| Fullstory USA | Customer experience analytics | “FullStory, Inc. — Customer experience analytics (USA).” source |
| Google LLC USA, EU | Cloud services | “Google, LLC — Cloud services via Google Cloud Platform (USA, EU).” source |
| OpenAI OpCo, LLC USA, Worldwide | Client communication and service enhancement | “OpenAI OpCo, LLC — Client communication and service enhancement (USA, Worldwide).” source |
| Postmark USA | Email services | “ActiveCampaign, LLC — Email services via Postmark (USA).” source |
| Sentry USA | Performance monitoring | “Functional Software, Inc. (Sentry) — Performance monitoring (USA).” source |
| Sprig USA | User research and feedback collection | “Sprig Technologies Inc. — User research and feedback collection (USA).” source |
- AkamaiWorldwide
CDN and firewall services
“Akamai Technologies, Inc. — CDN and firewall services (Worldwide).” source
- Amazon Web ServicesUSA, EU
File storage
“Amazon Web Services LLC — File storage via AWS (USA, EU).” source
- Cloudflare, IncUSA, EU
DNS services
“Cloudflare, Inc. — DNS services (USA, EU).” source
- FullstoryUSA
Customer experience analytics
“FullStory, Inc. — Customer experience analytics (USA).” source
- Google LLCUSA, EU
Cloud services
“Google, LLC — Cloud services via Google Cloud Platform (USA, EU).” source
- OpenAI OpCo, LLCUSA, Worldwide
Client communication and service enhancement
“OpenAI OpCo, LLC — Client communication and service enhancement (USA, Worldwide).” source
- PostmarkUSA
Email services
“ActiveCampaign, LLC — Email services via Postmark (USA).” source
- SentryUSA
Performance monitoring
“Functional Software, Inc. (Sentry) — Performance monitoring (USA).” source
- SprigUSA
User research and feedback collection
“Sprig Technologies Inc. — User research and feedback collection (USA).” source