BMC Helix
BMC Helix sells AI-powered IT service management, IT operations management and AIOps software to enterprises.
helixops.ai ↗ · BMC Helix, Inc.
Subprocessors (11)
List updated Oct 16, 2026 · Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Web Services Amazon Web Services, Inc. | Hosting provider | “Amazon Web Services, Inc. ... Hosting provider.” |
| Microsoft Microsoft Corporation | Hosting provider | “Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 Hosting provider.” |
| Oracle Cloud Infrastructure Oracle America, Inc. | Hosting provider | “Oracle (OCI) Oracle America, Inc. ... Hosting provider.” |
| Google Cloud Platform Google LLC | Hosting provider | “Google (GCP) Google LLC ... Hosting provider.” |
| BMC BMC Software, Inc. | Hosting provider | “BMC Software, Inc. 2013 CityWest Blvd Houston, TX 77042 US Hosting provider.” |
| Jitterbit Jitterbit Inc. | Integrations capability provider for BMC Helix iPaaS, powered by Jitterbit | “Jitterbit Inc., 1301 Marina Village Parkway, Suite 201, Alameda, CA 94501, US” |
| Google Translate Google | On-demand translation of articles within BMC Helix Knowledge Management by ComAround | “Google translate is used for on-demand translation of articles within BMC Helix Knowledge Management by ComAround” |
| Active Solution Active Solution AB | Development partner for BMC Helix Knowledge Management by ComAround | “Active Solution AB, Kungstesgarten 23A, 11357 Stockholm, Sweden” |
| SendGrid Sendgrid | Email delivery for BMC Helix Knowledge Management by ComAround communications | “Sendgrid, 1801 California Street, Suite 500, Denver, CO 80202” |
| Web Application Firewall protecting SaaS Helix web applications and APIs | “Cloudflare, 101 Townsend St, San Francisco, CA 94107.” | |
| Aiven Aiven Oy | Managed database and data streaming services for Helix subscription services | “Aiven Oy, Antinkatu 1, 6th floor, 00100 Helsinki, Finland” |
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Hosting provider
“Amazon Web Services, Inc. ... Hosting provider.”
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Hosting provider
“Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 Hosting provider.”
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Hosting provider
“Oracle (OCI) Oracle America, Inc. ... Hosting provider.”
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Hosting provider
“Google (GCP) Google LLC ... Hosting provider.”
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Hosting provider
“BMC Software, Inc. 2013 CityWest Blvd Houston, TX 77042 US Hosting provider.”
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Integrations capability provider for BMC Helix iPaaS, powered by Jitterbit
“Jitterbit Inc., 1301 Marina Village Parkway, Suite 201, Alameda, CA 94501, US”
-
On-demand translation of articles within BMC Helix Knowledge Management by ComAround
“Google translate is used for on-demand translation of articles within BMC Helix Knowledge Management by ComAround”
-
Development partner for BMC Helix Knowledge Management by ComAround
“Active Solution AB, Kungstesgarten 23A, 11357 Stockholm, Sweden”
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Email delivery for BMC Helix Knowledge Management by ComAround communications
“Sendgrid, 1801 California Street, Suite 500, Denver, CO 80202”
-
Web Application Firewall protecting SaaS Helix web applications and APIs
“Cloudflare, 101 Townsend St, San Francisco, CA 94107.”
-
Managed database and data streaming services for Helix subscription services
“Aiven Oy, Antinkatu 1, 6th floor, 00100 Helsinki, Finland”