Gladly
Gladly sells a customer service platform that unifies voice, email, chat, and messaging conversations for consumer brands.
Subprocessors (18)
Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Provides cloud infrastructure and hosting services supporting the Gladly platform. | “Amazon Web Services” | |
| Provides AI-powered voice synthesis services to support audio-based customer interactions | “ElevenLabs” | |
| Provides speech recognition and audio processing services to support voice-based customer interactions. | “DeepGram” | |
| Provides payment data tokenization and security services to facilitate secure customer payment collection | “Very Good Security” | |
| Provides cloud data warehousing services supporting platform analytics and reporting. | “Snowflake” | |
| Provides AI observability and monitoring services supporting Gladly's AI-powered features. | “Langsmith” | |
| Provides data analysis and visualization services supporting platform operations and reporting. | “Hex” | |
| Provides cloud communications services supporting voice and SMS interactions. | “Twilio” | |
| Provides AI-powered language processing services supporting platform features. | “OpenAI” | |
| Provides network security and traffic management services supporting platform availability and protection. | “Cloudflare” | |
| Provides cloud email delivery services supporting email-based customer interactions. | “MailGun” | |
| Provides cloud infrastructure and computing services supporting the Gladly platform. | “Google Cloud Platform” | |
| Provides AI inference services supporting platform features. | “Groq” | |
| Provides AI model routing and processing services supporting platform features. | “OpenRouter” | |
| Provides AI-powered language processing services supporting platform features. | “Anthropic” | |
| Provides data integration services supporting platform data operations. | “Airbyte” | |
| Provides cloud application hosting services supporting platform delivery. | “Vercel” | |
| Serverless Postgres database for hosted services | “Neon” |
-
Provides cloud infrastructure and hosting services supporting the Gladly platform.
“Amazon Web Services”
-
Provides AI-powered voice synthesis services to support audio-based customer interactions
“ElevenLabs”
-
Provides speech recognition and audio processing services to support voice-based customer interactions.
“DeepGram”
-
Provides payment data tokenization and security services to facilitate secure customer payment collection
“Very Good Security”
-
Provides cloud data warehousing services supporting platform analytics and reporting.
“Snowflake”
-
Provides AI observability and monitoring services supporting Gladly's AI-powered features.
“Langsmith”
-
Provides data analysis and visualization services supporting platform operations and reporting.
“Hex”
-
Provides cloud communications services supporting voice and SMS interactions.
“Twilio”
-
Provides AI-powered language processing services supporting platform features.
“OpenAI”
-
Provides network security and traffic management services supporting platform availability and protection.
“Cloudflare”
-
Provides cloud email delivery services supporting email-based customer interactions.
“MailGun”
-
Provides cloud infrastructure and computing services supporting the Gladly platform.
“Google Cloud Platform”
-
Provides AI inference services supporting platform features.
“Groq”
-
Provides AI model routing and processing services supporting platform features.
“OpenRouter”
-
Provides AI-powered language processing services supporting platform features.
“Anthropic”
-
Provides data integration services supporting platform data operations.
“Airbyte”
-
Provides cloud application hosting services supporting platform delivery.
“Vercel”
-
Serverless Postgres database for hosted services
“Neon”