getresponse.com
AI-powered email, automation, and SMS platform for businesses to grow repeat revenue.
Subprocessors (21)
Processed Jul 23, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Advertising and user behavior analysis | “Our Websites use AdRoll technologies provided by NextRoll Inc. to help us recognize your device and understand how you use our Websites so that we can improve our services to reflect your interests and serve you advertisements about GetResponse that are likely to be of more interest to you.” source | |
| Analytics and user behavior tracking | “We use Amplitude to understand users’ interactions with our Websites (page views, session durations and navigation paths) and to improve your experience through session replays (capturing anonymized user interactions for troubleshooting and usability analysis), product tour and guides (providing in-app walkthroughs or instructions), surveys (collecting user feedback), A/B testing and experiments (running controlled tests to optimize Websites). These features may use cookies, local storage or other tracking technologies.” source | |
| Advertising and lead generation | “We use Capterra, GetApp and Software Advice which are part of the Gartner Digital Markets network. We make our service ads available through these individual websites, giving us the opportunity to acquire web traffic and sales leads. When you interact with our ads to be redirected to our Websites, your IP address, device information and browser information can be collected. We can measure effectiveness of our ads if you interact with them.” source | |
| Content delivery and security | “When you interact with certain services on our Websites, Cloudflare is used for content delivery and security purposes. That is why some functional cookies may be placed on your device.” source | |
| Product updates and feedback collection | “We use Featurebase that allow us to provide product updates and announcements to our users via Website or in your Account, and collect feedback on our updates (comments, emojis).” source | |
| Advertising and analytics | “We use G2 services to display ads and listings of our services. When you interact with our ads or listings to be redirected to our Websites we may collect personal data such as your IP address, device information and browser information. We can measure effectiveness of our ads and listings if you interact with them.” source | |
| Advertising and lead generation | “We use Capterra, GetApp and Software Advice which are part of the Gartner Digital Markets network. We make our service ads available through these individual websites, giving us the opportunity to acquire web traffic and sales leads. When you interact with our ads to be redirected to our Websites, your IP address, device information and browser information can be collected. We can measure effectiveness of our ads if you interact with them.” source | |
| Advertising and analytics | “We use Google services on our Websites, including Google Ads and the enhanced conversions service, to measure the effectiveness of our ads and performance of traffic sources leading to the Websites. The enhanced conversions feature allows Google to access encrypted Customer data from an action causing a conversion, in our case such an action is e.g. filling out registration forms on our Websites and other activities, and then matches this data to our ads displayed by such a person. This helps us track which ads are useful and effective and also measure the performance of other traffic sources, without the use of cookies. You can find more information about enhanced conversions here and information about how Google uses data as part of enhanced conversions here.” source | |
| Web analytics | “We use Hubspot to analyze Websites traffic and user interactions. HubSpot may set cookies on your device to track your browsing behavior.” source | |
| Advertising and remarketing | “We use Linkedin Pixel to analyze the effectiveness of advertising campaigns conducted on Linkedin and remarketing. Pixel collects information such as IP address, browser type and operating system, resolution, browser language.” source | |
| Customer support | “We use LiveChat services provided by LiveChat Inc. with its seat in the USA to offer real-time support and communication through a chatbot and live chat function on our Websites. Livechat may use cookies or similar technologies to facilitate chat functionality and remember previous interactions. Data shared during chat sessions may be transferred to servers located outside EEA.” source | |
| Conversion tracking and remarketing | “Pixel Meta is used for conversion tracking. It allows us to track user actions on the Websites after interacting with Facebook ads. This tool allows us to measure the effectiveness of advertising campaigns, analyze conversions and conduct remarketing activities.” source | |
| Advertising and analytics | “We use Microsoft Ads including Bing Ads to deliver targeted advertising and to measure the effectiveness of our advertising campaigns. Microsoft Ads is a service provided by Microsoft Corporation with its seat in the USA. When you interact with our Websites Microsoft may place cookies or tracking pixels in your browser. These technologies allow us to display personalized advertisements based on your browsing behavior, preferences and interests. Additionally, it helps us understand how users interact with our ads and our Websites, enabling to optimize both content and advertising campaigns. Data collected may include IP address, browser type and version, operating system, referral URL, time and user behavior on our Websites.” source | |
| Interactive demos | “We use Navattic for interactive demo implementation on our Websites. Navattic may track engagement with our demos and optimise their performance. Navattic collects device screen resolution, device type, operating system, browser type, click events, referring URL, pages visited, date and time when demo pages were accessed.” source | |
| Cookie management | “We use a cookie management platform provided by OneTrust to ensure compliance with applicable data protection laws. When you visit our Websites, OneTrust cookie banner enables you to consent, refuse or change your decision regarding cookies and tracking technologies. OneTrust stores your consent choices, as well as time and date of your consent.” source | |
| RB2B US | Behavioral data collection | “RB2B technology collects anonymised behavioural data from visitors, including IP address, user agent, current page URL, referring page URL, the timestamp of the visit and browsing behaviour on our Websites, which can be used to identify business users or re-engage US visitors through our marketing efforts.” source |
| Advertising and campaign tracking | “Reddit pixel is a piece of javascript code installed on our website to track the effectiveness of our Reddit ad campaigns. By using this pixel, we can monitor users’ activity on our website after interacting with our Reddit campaigns and thus optimize our ad campaigns. When you complete an event defined by us, such as visiting our site, registering, signing up or upgrading your free account, Reddit pixel will collect some information, such as cookie ID and device ID.” source | |
| Advertising and lead generation | “We use Capterra, GetApp and Software Advice which are part of the Gartner Digital Markets network. We make our service ads available through these individual websites, giving us the opportunity to acquire web traffic and sales leads. When you interact with our ads to be redirected to our Websites, your IP address, device information and browser information can be collected. We can measure effectiveness of our ads if you interact with them.” source | |
| Customer feedback collection | “We use Survicate to create surveys and present them to our logged-in Customers. These surveys help us understand Customer’s needs and measure Customer’s satisfaction. Survicate uses the geographic location of respondents based on IP address.” source | |
| Website optimization | “We use VWO to test and optimize the content on our Websites. It allows us to conduct A/B tests and other user experience tests to analyze the interactions with our Websites.” source | |
| XCALLY EEA | Callback request processing | “Our Italian websites use XCALLY widget which is a communication tool that allow you to request a callback regarding GetResponse Service. The widget involves the use of cookies and similar tracking technologies. When you interact with XCALLY widget the following types of data may be collected and processed: referring URL, timestamp of submission, IP address, call outcome (disposition), browser type, device type, name, surname, phone and email address.” source |
-
Advertising and user behavior analysis
“Our Websites use AdRoll technologies provided by NextRoll Inc. to help us recognize your device and understand how you use our Websites so that we can improve our services to reflect your interests and serve you advertisements about GetResponse that are likely to be of more interest to you.” source
-
Analytics and user behavior tracking
“We use Amplitude to understand users’ interactions with our Websites (page views, session durations and navigation paths) and to improve your experience through session replays (capturing anonymized user interactions for troubleshooting and usability analysis), product tour and guides (providing in-app walkthroughs or instructions), surveys (collecting user feedback), A/B testing and experiments (running controlled tests to optimize Websites). These features may use cookies, local storage or other tracking technologies.” source
-
Advertising and lead generation
“We use Capterra, GetApp and Software Advice which are part of the Gartner Digital Markets network. We make our service ads available through these individual websites, giving us the opportunity to acquire web traffic and sales leads. When you interact with our ads to be redirected to our Websites, your IP address, device information and browser information can be collected. We can measure effectiveness of our ads if you interact with them.” source
-
Content delivery and security
“When you interact with certain services on our Websites, Cloudflare is used for content delivery and security purposes. That is why some functional cookies may be placed on your device.” source
-
Product updates and feedback collection
“We use Featurebase that allow us to provide product updates and announcements to our users via Website or in your Account, and collect feedback on our updates (comments, emojis).” source
-
Advertising and analytics
“We use G2 services to display ads and listings of our services. When you interact with our ads or listings to be redirected to our Websites we may collect personal data such as your IP address, device information and browser information. We can measure effectiveness of our ads and listings if you interact with them.” source
-
Advertising and lead generation
“We use Capterra, GetApp and Software Advice which are part of the Gartner Digital Markets network. We make our service ads available through these individual websites, giving us the opportunity to acquire web traffic and sales leads. When you interact with our ads to be redirected to our Websites, your IP address, device information and browser information can be collected. We can measure effectiveness of our ads if you interact with them.” source
-
Advertising and analytics
“We use Google services on our Websites, including Google Ads and the enhanced conversions service, to measure the effectiveness of our ads and performance of traffic sources leading to the Websites. The enhanced conversions feature allows Google to access encrypted Customer data from an action causing a conversion, in our case such an action is e.g. filling out registration forms on our Websites and other activities, and then matches this data to our ads displayed by such a person. This helps us track which ads are useful and effective and also measure the performance of other traffic sources, without the use of cookies. You can find more information about enhanced conversions here and information about how Google uses data as part of enhanced conversions here.” source
-
Web analytics
“We use Hubspot to analyze Websites traffic and user interactions. HubSpot may set cookies on your device to track your browsing behavior.” source
-
Advertising and remarketing
“We use Linkedin Pixel to analyze the effectiveness of advertising campaigns conducted on Linkedin and remarketing. Pixel collects information such as IP address, browser type and operating system, resolution, browser language.” source
-
Customer support
“We use LiveChat services provided by LiveChat Inc. with its seat in the USA to offer real-time support and communication through a chatbot and live chat function on our Websites. Livechat may use cookies or similar technologies to facilitate chat functionality and remember previous interactions. Data shared during chat sessions may be transferred to servers located outside EEA.” source
-
Conversion tracking and remarketing
“Pixel Meta is used for conversion tracking. It allows us to track user actions on the Websites after interacting with Facebook ads. This tool allows us to measure the effectiveness of advertising campaigns, analyze conversions and conduct remarketing activities.” source
-
Advertising and analytics
“We use Microsoft Ads including Bing Ads to deliver targeted advertising and to measure the effectiveness of our advertising campaigns. Microsoft Ads is a service provided by Microsoft Corporation with its seat in the USA. When you interact with our Websites Microsoft may place cookies or tracking pixels in your browser. These technologies allow us to display personalized advertisements based on your browsing behavior, preferences and interests. Additionally, it helps us understand how users interact with our ads and our Websites, enabling to optimize both content and advertising campaigns. Data collected may include IP address, browser type and version, operating system, referral URL, time and user behavior on our Websites.” source
-
Interactive demos
“We use Navattic for interactive demo implementation on our Websites. Navattic may track engagement with our demos and optimise their performance. Navattic collects device screen resolution, device type, operating system, browser type, click events, referring URL, pages visited, date and time when demo pages were accessed.” source
-
Cookie management
“We use a cookie management platform provided by OneTrust to ensure compliance with applicable data protection laws. When you visit our Websites, OneTrust cookie banner enables you to consent, refuse or change your decision regarding cookies and tracking technologies. OneTrust stores your consent choices, as well as time and date of your consent.” source
- RB2BUS
Behavioral data collection
“RB2B technology collects anonymised behavioural data from visitors, including IP address, user agent, current page URL, referring page URL, the timestamp of the visit and browsing behaviour on our Websites, which can be used to identify business users or re-engage US visitors through our marketing efforts.” source
-
Advertising and campaign tracking
“Reddit pixel is a piece of javascript code installed on our website to track the effectiveness of our Reddit ad campaigns. By using this pixel, we can monitor users’ activity on our website after interacting with our Reddit campaigns and thus optimize our ad campaigns. When you complete an event defined by us, such as visiting our site, registering, signing up or upgrading your free account, Reddit pixel will collect some information, such as cookie ID and device ID.” source
-
Advertising and lead generation
“We use Capterra, GetApp and Software Advice which are part of the Gartner Digital Markets network. We make our service ads available through these individual websites, giving us the opportunity to acquire web traffic and sales leads. When you interact with our ads to be redirected to our Websites, your IP address, device information and browser information can be collected. We can measure effectiveness of our ads if you interact with them.” source
-
Customer feedback collection
“We use Survicate to create surveys and present them to our logged-in Customers. These surveys help us understand Customer’s needs and measure Customer’s satisfaction. Survicate uses the geographic location of respondents based on IP address.” source
-
Website optimization
“We use VWO to test and optimize the content on our Websites. It allows us to conduct A/B tests and other user experience tests to analyze the interactions with our Websites.” source
- XCALLYEEA
Callback request processing
“Our Italian websites use XCALLY widget which is a communication tool that allow you to request a callback regarding GetResponse Service. The widget involves the use of cookies and similar tracking technologies. When you interact with XCALLY widget the following types of data may be collected and processed: referring URL, timestamp of submission, IP address, call outcome (disposition), browser type, device type, name, surname, phone and email address.” source