F

Factorial HR

Factorial provides HR software with AI automation for payroll, time management, and reporting.

vendor	purpose	evidence
A Amazon Web Services Luxembourg	Web hosting	“Business name: Amazon Web Services EMEA SARL Corporate location: 38 avenue John F. Kennedy, L-1855 Luxembourg Function: Web hosting” source
A Atlassian Pty Ltd Australia	Customer Support, incident management	“Business name: Atlassian Pty Ltd Corporate location: 341 George Street, Sydney, NSW 2000 Function: Tool used for Customer Support, incident management and queries from Platform users.” source
C ClickHouse United States	Database management system	“Business name: ClickHouse, Inc. Corporate location: c/o Goodwin Proctor LLP, 601 Marshall St, Redwood City, CA 94063, United States Function: Clickhouse is a database management system that optimises information processing and querying through the Factorial platform.” source
C Cloudflare, Inc USA	Content Delivery Network (CDN) for performance and security	“Business Name: Cloudflare Inc Corporate location: 101 Townsend Street, San Francisco, CA 94107, USA Function: Content Delivery Network (CDN) designed to accelerate the delivery of websites and applications by optimizing their performance and security. The goal is to minimize loading delays, provide a smoother and more efficient user experience, and enhance security through region-specific firewall rules.” source
C Confluent Cloud, Inc. USA	Optimisation of processes	“Business name: Confluent Cloud, Inc. Corporate location: 899 West Evelyn Avenue, Mountain View, CA 94041, USA Function: Optimisation of processes within the Factorial Platform.” source
C Cronofy B.V. Netherlands	Solutions to optimise scheduling of meetings	“Business name: Cronofy B.V. Corporate location: Amsterdam (the Netherlands), at (1097 DP) Mr. Treublaan 7 Function: Solutions to optimise the scheduling of meetings in our company, allowing the synchronisation of relevant calendars and improving time management and user experience, either through integrations or through the tools it provides directly.” source
E Elastic USA	Managed SaaS service for search, log centralization, and application monitoring	“Business name: ElasticSearch, Inc. Corporate location: 88 Kearny Street, Floor 19, San Francisco, CA 94018 USA Function: Elastic Cloud is a managed SaaS service that offers tools like Elasticsearch, App Search, and Site Search. It allows the creation of custom solutions for advanced search, log centralization, and application monitoring, enabling the analysis of large volumes of data and improving efficiency without managing the underlying infrastructure.” source
G Google Cloud EMEA Limited Ireland	Cloud provider for analytical services	“Business name: Google Cloud EMEA Limited Corporate location: 70 Sir John Rogerson’s Quay, Dublin 2, Ireland Function: Cloud provider for the analytical services for the processing of aggregated or statistical data related to the usage of the Factorial platform.” source
H Hookdeck Technologies, Inc. Canada	Webhook management	“Business name: Hookdeck Technologies, Inc. Corporate location: 465 Rue McGill, Suite 700, Montréal, Québec, Canada Function: Is a service which receives the webhooks (http requests with statuses) from Signaturit, and then they send the same request to us. This service ensures that if, for example, Factorial API is down, they keep the webhook and then retry when we are up again.” source
H HubSpot Ireland Limited Ireland	Tracking onboarding, support tickets, and user events	“Business name: HubSpot Ireland Limited Corporate location: HubSpot Ireland Limited, HubSpot House, One Sir John Rogerson's Quay, Dublin 2, Ireland Function: Platform that allows us the tracking of the onboarding carried out with the Customer, of the support tickets the users open and, also, the tracking of events in the platform to record what final users are doing on the platform (for example, in case of incident analyze it and solve and assist the user.” source
I Intercom R&D Unlimited Company Ireland	SaaS solutions for customer care	“Business name: Intercom R&D Unlimited Company Corporate location: 3rd Floor, Stephens Court, 18-21 Saint Stephen's Green, Dublin 2, Dublin, Ireland Function: A set of SaaS solutions as a messaging service for customer care, offered through a single platform.” source
L Langfuse Germany	Debug chatbot responses and detect anomalies	“Business Name: Langfuse GmbH Corporate location: Gethsemanestr. 4, 10437 Berlin, Germany Function: Tool for debug chatbot responses, detect incidents or anomalies in conversations, and improve the quality and reliability of the chat service, so we can understand why the AI agent provide an answer as "I don't know the answer to this" instead of "Here the information you requested" for e.g.” source
M Microsoft Ireland Operations Limited Ireland	Webhosting, AI for suggesting functionalities and content generation	“Business name: Microsoft Ireland Operations Limited Corporate location: One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland Function: a) Azure: Webhosting b) Azure Open AI: AI for suggesting funnctionalities and content generation for Users: a) ATS (Recruitment): Help with processing candidates CVs and Job Postings for recruiters; b) Performance Reviews: Help processing evaluations written by managers & employees; c) Content generation use cases: Advanced Analytical reports for users; d) Suggested competencies in roles (the user provides a role name, and a suggestion to relevant competencies to that role).” source
R Rustici Software USA	SCORM content import and management	“Business name: Rustici Software, LLC Corporate location: 3351, Aspen Grove Dr, Suite 300, Franklin, TN 37067. Function: Supplier of an SCORM content import and management engine integrated into Factorial’s Learning Management System (LMS) module. This subprocessor processes SCORM-compatible e-learning packages and associated data on behalf of Factorial’s LMS customers.” source
S Shopify International Limited Ireland	Backoffice and engine platform for IT Hardware Marketplace	“Business Name: Shopify International Limited Corporate location: 2nd Floor, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland Function: Backoffice and engine platform for the IT Hardware Marketplace.” source
S Signaturit Solutions, S.L. Spain	Electronic signature management and financial document certification	“Business name: Signaturit Solutions, S.L. Corporate location: Calle Ávila, 29 – 08005 Barcelona, Spain Function: Electronic signature management and financial document certification.” source
S Stripe Ireland	Online payment processing	“Business name: Stripe Payment Europe, Limited Corporate location: The One Building, Lower Grand Canal St, Dublin 2 Function: Online payment processing” source
T Twilio Ireland Limited Ireland	Email delivery service	“Business name: Twilio Ireland Limited Corporate location: 3 Dublin Landings, North Wall Quay, Dublin 1, Dublin, Ireland Function: Email delivery service” source
T Typeform Spain	Surveys and user interaction	“Business name: Typeform, S.L. Corporate location: C/ Can Rabia 3-5, 4th floor, 08017 – Barcelona (Spain) Function: Tool for surveys forms to users and to improve user interaction through forms.” source

• A

  Amazon Web Services

  Luxembourg

  Web hosting

  “Business name: Amazon Web Services EMEA SARL Corporate location: 38 avenue John F. Kennedy, L-1855 Luxembourg Function: Web hosting” source

• A

  Atlassian Pty Ltd

  Australia

  Customer Support, incident management

  “Business name: Atlassian Pty Ltd Corporate location: 341 George Street, Sydney, NSW 2000 Function: Tool used for Customer Support, incident management and queries from Platform users.” source

• C

  ClickHouse

  United States

  Database management system

  “Business name: ClickHouse, Inc. Corporate location: c/o Goodwin Proctor LLP, 601 Marshall St, Redwood City, CA 94063, United States Function: Clickhouse is a database management system that optimises information processing and querying through the Factorial platform.” source

• C

  Cloudflare, Inc

  USA

  Content Delivery Network (CDN) for performance and security

  “Business Name: Cloudflare Inc Corporate location: 101 Townsend Street, San Francisco, CA 94107, USA Function: Content Delivery Network (CDN) designed to accelerate the delivery of websites and applications by optimizing their performance and security. The goal is to minimize loading delays, provide a smoother and more efficient user experience, and enhance security through region-specific firewall rules.” source

• C

  Confluent Cloud, Inc.

  USA

  Optimisation of processes

  “Business name: Confluent Cloud, Inc. Corporate location: 899 West Evelyn Avenue, Mountain View, CA 94041, USA Function: Optimisation of processes within the Factorial Platform.” source

• C

  Cronofy B.V.

  Netherlands

  Solutions to optimise scheduling of meetings

  “Business name: Cronofy B.V. Corporate location: Amsterdam (the Netherlands), at (1097 DP) Mr. Treublaan 7 Function: Solutions to optimise the scheduling of meetings in our company, allowing the synchronisation of relevant calendars and improving time management and user experience, either through integrations or through the tools it provides directly.” source

• E

  Elastic

  USA

  Managed SaaS service for search, log centralization, and application monitoring

  “Business name: ElasticSearch, Inc. Corporate location: 88 Kearny Street, Floor 19, San Francisco, CA 94018 USA Function: Elastic Cloud is a managed SaaS service that offers tools like Elasticsearch, App Search, and Site Search. It allows the creation of custom solutions for advanced search, log centralization, and application monitoring, enabling the analysis of large volumes of data and improving efficiency without managing the underlying infrastructure.” source

• G

  Google Cloud EMEA Limited

  Ireland

  Cloud provider for analytical services

  “Business name: Google Cloud EMEA Limited Corporate location: 70 Sir John Rogerson’s Quay, Dublin 2, Ireland Function: Cloud provider for the analytical services for the processing of aggregated or statistical data related to the usage of the Factorial platform.” source

• H

  Hookdeck Technologies, Inc.

  Canada

  Webhook management

  “Business name: Hookdeck Technologies, Inc. Corporate location: 465 Rue McGill, Suite 700, Montréal, Québec, Canada Function: Is a service which receives the webhooks (http requests with statuses) from Signaturit, and then they send the same request to us. This service ensures that if, for example, Factorial API is down, they keep the webhook and then retry when we are up again.” source

• H

  HubSpot Ireland Limited

  Ireland

  Tracking onboarding, support tickets, and user events

  “Business name: HubSpot Ireland Limited Corporate location: HubSpot Ireland Limited, HubSpot House, One Sir John Rogerson's Quay, Dublin 2, Ireland Function: Platform that allows us the tracking of the onboarding carried out with the Customer, of the support tickets the users open and, also, the tracking of events in the platform to record what final users are doing on the platform (for example, in case of incident analyze it and solve and assist the user.” source

• I

  Intercom R&D Unlimited Company

  Ireland

  SaaS solutions for customer care

  “Business name: Intercom R&D Unlimited Company Corporate location: 3rd Floor, Stephens Court, 18-21 Saint Stephen's Green, Dublin 2, Dublin, Ireland Function: A set of SaaS solutions as a messaging service for customer care, offered through a single platform.” source

• L

  Langfuse

  Germany

  Debug chatbot responses and detect anomalies

  “Business Name: Langfuse GmbH Corporate location: Gethsemanestr. 4, 10437 Berlin, Germany Function: Tool for debug chatbot responses, detect incidents or anomalies in conversations, and improve the quality and reliability of the chat service, so we can understand why the AI agent provide an answer as "I don't know the answer to this" instead of "Here the information you requested" for e.g.” source

• M

  Microsoft Ireland Operations Limited

  Ireland

  Webhosting, AI for suggesting functionalities and content generation

  “Business name: Microsoft Ireland Operations Limited Corporate location: One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland Function: a) Azure: Webhosting b) Azure Open AI: AI for suggesting funnctionalities and content generation for Users: a) ATS (Recruitment): Help with processing candidates CVs and Job Postings for recruiters; b) Performance Reviews: Help processing evaluations written by managers & employees; c) Content generation use cases: Advanced Analytical reports for users; d) Suggested competencies in roles (the user provides a role name, and a suggestion to relevant competencies to that role).” source

• R

  Rustici Software

  USA

  SCORM content import and management

  “Business name: Rustici Software, LLC Corporate location: 3351, Aspen Grove Dr, Suite 300, Franklin, TN 37067. Function: Supplier of an SCORM content import and management engine integrated into Factorial’s Learning Management System (LMS) module. This subprocessor processes SCORM-compatible e-learning packages and associated data on behalf of Factorial’s LMS customers.” source

• S

  Shopify International Limited

  Ireland

  Backoffice and engine platform for IT Hardware Marketplace

  “Business Name: Shopify International Limited Corporate location: 2nd Floor, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland Function: Backoffice and engine platform for the IT Hardware Marketplace.” source

• S

  Signaturit Solutions, S.L.

  Spain

  Electronic signature management and financial document certification

  “Business name: Signaturit Solutions, S.L. Corporate location: Calle Ávila, 29 – 08005 Barcelona, Spain Function: Electronic signature management and financial document certification.” source

• S

  Stripe

  Ireland

  Online payment processing

  “Business name: Stripe Payment Europe, Limited Corporate location: The One Building, Lower Grand Canal St, Dublin 2 Function: Online payment processing” source

• T

  Twilio Ireland Limited

  Ireland

  Email delivery service

  “Business name: Twilio Ireland Limited Corporate location: 3 Dublin Landings, North Wall Quay, Dublin 1, Dublin, Ireland Function: Email delivery service” source

• T

  Typeform

  Spain

  Surveys and user interaction

  “Business name: Typeform, S.L. Corporate location: C/ Can Rabia 3-5, 4th floor, 08017 – Barcelona (Spain) Function: Tool for surveys forms to users and to improve user interaction through forms.” source