Elastic

Elastic sells the Elasticsearch search, observability and security platform, available self-managed or as Elastic Cloud, to enterprises and developers.

elastic.co ↗ · elasticsearch B.V.

Subprocessors (33)

Checked Oct 24, 2026 · source disclosure ↗

Amazon Web Services

Hosting (other than in Europe, the Middle East, and Africa)

“Amazon Web Services, Inc. | Hosting (other than in Europe, the Middle East, and Africa) | Location selected by customer based on available regions supported by Elastic Cloud”
Amazon Web Services

Hosting (in Europe, the Middle East, and Africa)

“Amazon Web Services EMEA SARL | Hosting (in Europe, the Middle East, and Africa) | Location selected by customer based on available regions supported by Elastic Cloud”
Google Cloud Platform

Hosting

“Google Ireland Limited (GCP) | Hosting | Location selected by customer based on available regions supported by Elastic Cloud”
Microsoft Azure

Hosting

“Microsoft Corporation (Azure) | Hosting | Location selected by customer based on available regions supported by Elastic Cloud”
Okta
United States

Access authentication

“Okta, Inc. | Access authentication | United States”
Tines
United States

Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in the US, Canada, and Mexico)

“Tines Automation, Inc. | Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in the US, Canada, and Mexico) | United States”
Tines
Ireland

Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico)

“Tines Security Services Limited | Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico) | Ireland”
Amazon Web Services
United States

Hosting for https://support.elastic.co and the Elastic Uploader Service

“Amazon Web Services, Inc. | Hosting for https://support.elastic.co and the Elastic Uploader Service | United States”
Google Cloud Platform
Ireland

Email correspondence with support via Gmail

“Google Ireland Limited (GCP) | Email correspondence with support via Gmail | Ireland”
Salesforce
United States

Customer support ticketing via Service Cloud

“Salesforce.com, Inc. | Customer support ticketing via Service Cloud | United States”
Google Cloud Platform
United States

Hosting and inference for embeddings, rerank, and related public API services(api.jina.ai)

“Google LLC (GCP) | Hosting and inference for embeddings, rerank, and related public API services(api.jina.ai) | United States”
Google Cloud Platform
United States, Belgium, Singapore

Hosting for EIS(Elastic Inference Service) executors on Jina GCP

“Google LLC (GCP) | Hosting for EIS(Elastic Inference Service) executors on Jina GCP | United States, Belgium, and Singapore”
Google Cloud Platform
United States, Belgium

Hosting for Jina AI Reader and Search (r.jina.ai, s.jina.ai)

“Google LLC (GCP) | Hosting for Jina AI Reader and Search (r.jina.ai, s.jina.ai) | United States and Belgium”
Cloudflare
Global

CDN / edge proxy for Jina AI APIs and dashboard

“Cloudflare, Inc. | CDN / edge proxy for Jina AI APIs and dashboard | Global”
Supabase
United States

Account, API key, and prepaid-wallet database

“Supabase, Inc. | Account, API key, and prepaid-wallet database | United States”
Stripe
United States

Payment processing for prepaid tokens

“Stripe, Inc. | Payment processing for prepaid tokens | United States”
MongoDB
United States, Belgium

Caching layer and database for Jina Reader

“MongoDB, Inc. | Caching layer and database for Jina Reader | United States and Belgium”
Serper
United States, Singapore

SERP API (Google Search) for Jina Search

“Serper | SERP API (Google Search) for Jina Search | United States and Singapore”
ThorData

Residential proxy when Reader cannot fetch a URL directly

“ThorData | Residential proxy when Reader cannot fetch a URL directly | To be confirmed”
Statuspage

Public status-page monitoring: https://status.jina.ai/

“Atlassian Statuspage | Public status-page monitoring: https://status.jina.ai/ | To be confirmed”
IBM Cloud
United States

Hosting

“International Business Machines Corporation (IBM Cloud (Softlayer)) | Hosting | United States”
Amazon Web Services
United States

Backup

“Amazon Web Services, Inc. | Backup | United States”
Elastic Costa Rica S.R.L. affiliate
Costa Rica

Support services, including technical operations support

“Elastic Costa Rica S.R.L. | Support services, including technical operations support | Costa Rica”
Elastic International B.V. affiliate
Netherlands

Support services, including technical operations support

“Elastic International B.V. | Support services, including technical operations support | Netherlands”
Elastic Italy S.R.L. affiliate
Italy

Support services, including technical operations support

“Elastic Italy S.R.L. | Support services, including technical operations support | Italy”
Elastic Middle East FZ-LLC affiliate
United Arab Emirates

Support services, including technical operations support

“Elastic Middle East FZ-LLC | Support services, including technical operations support | United Arab Emirates”
Elastic Poland sp. z o.o affiliate
Poland

Support services, including technical operations support

“Elastic Poland sp. z o.o | Support services, including technical operations support | Poland”
Elastic Saudi Arabia affiliate
Saudi Arabia

Support services, including technical operations support

“Elastic Saudi Arabia | Support services, including technical operations support | Saudi Arabia”
Elastic Technologies Brasil Ltda. affiliate
Brazil

Support services, including technical operations support

“Elastic Technologies Brasil Ltda. | Support services, including technical operations support | Brazil”
Elastic Technologies (INDIA) Private Limited affiliate
India

Support services, including technical operations support

“Elastic Technologies (INDIA) Private Limited | Support services, including technical operations support | India”
Elastic Technologies Mexico S. de R. L. de C. V. affiliate
Mexico

Support services, including technical operations support

“Elastic Technologies Mexico S. de R. L. de C. V. | Support services, including technical operations support | Mexico”
Elastic Technologies (Israel) Ltd. affiliate
Israel

Support services, including technical operations support

“Elastic Technologies (Israel) Ltd. | Support services, including technical operations support | Israel”
Elastic Worldwide BV affiliate
Netherlands

Support services, including technical operations support

“Elastic Worldwide BV | Support services, including technical operations support | Netherlands”
Elasticsearch (Beijing) Information Technology Co., Ltd. affiliate
China

Support services, including technical operations support

“Elasticsearch (Beijing) Information Technology Co., Ltd. | Support services, including technical operations support | China”
Elasticsearch (CH) AG affiliate
Switzerland

Support services, including technical operations support

“Elasticsearch (CH) AG | Support services, including technical operations support | Switzerland”
Elastic affiliate
Sweden

Support services, including technical operations support

“Elasticsearch AB | Support services, including technical operations support | Sweden”
Elastic affiliate
Norway

Support services, including technical operations support

“Elasticsearch AS | Support services, including technical operations support | Norway”
Elasticsearch B.C. Ltd affiliate
Canada

Support services, including technical operations support

“Elasticsearch B.C. Ltd | Support services, including technical operations support | Canada”
Elastic affiliate
Netherlands

Support services, including technical operations support

“elasticsearch B.V. | Support services, including technical operations support | Netherlands”
Elastic affiliate
Germany

Support services, including technical operations support

“Elasticsearch GmbH | Support services, including technical operations support | Germany”
Elasticsearch HK Ltd affiliate
Hong Kong

Support services, including technical operations support

“Elasticsearch HK Ltd | Support services, including technical operations support | Hong Kong”
Elastic affiliate
United States

Support services, including technical operations support

“Elasticsearch Inc. | Support services, including technical operations support | United States”
Elastic affiliate
Japan

Support services, including technical operations support

“Elasticsearch KK | Support services, including technical operations support | Japan”
Elasticsearch Korea Limited affiliate
South Korea

Support services, including technical operations support

“Elasticsearch Korea Limited | Support services, including technical operations support | South Korea”
Elastic affiliate
United Kingdom

Support services, including technical operations support

“Elasticsearch Ltd | Support services, including technical operations support | United Kingdom”
Elastic affiliate
Singapore

Support services, including technical operations support

“Elasticsearch PTE Ltd | Support services, including technical operations support | Singapore”
Elastic affiliate
Australia

Support services, including technical operations support

“Elasticsearch PTY Ltd | Support services, including technical operations support | Australia”
Elastic affiliate
France

Support services, including technical operations support

“Elasticsearch SARL | Support services, including technical operations support | France”
Elasticsearch SLU affiliate
Spain

Support services, including technical operations support

“Elasticsearch SLU | Support services, including technical operations support | Spain”
Opbeat ApS affiliate
Denmark

Support services, including technical operations support

“Opbeat ApS | Support services, including technical operations support | Denmark”

vendor	purpose	evidence
Amazon Web Services Amazon Web Services, Inc.	Hosting (other than in Europe, the Middle East, and Africa) Elastic Cloud	“Amazon Web Services, Inc. \| Hosting (other than in Europe, the Middle East, and Africa) \| Location selected by customer based on available regions supported by Elastic Cloud”
Amazon Web Services Amazon Web Services EMEA SARL	Hosting (in Europe, the Middle East, and Africa) Elastic Cloud	“Amazon Web Services EMEA SARL \| Hosting (in Europe, the Middle East, and Africa) \| Location selected by customer based on available regions supported by Elastic Cloud”
Google Cloud Platform Google Ireland Limited (GCP)	Hosting Elastic Cloud	“Google Ireland Limited (GCP) \| Hosting \| Location selected by customer based on available regions supported by Elastic Cloud”
Microsoft Azure Microsoft Corporation (Azure)	Hosting Elastic Cloud	“Microsoft Corporation (Azure) \| Hosting \| Location selected by customer based on available regions supported by Elastic Cloud”
Okta Okta, Inc. United States	Access authentication Elastic Cloud	“Okta, Inc. \| Access authentication \| United States”
Tines Tines Automation, Inc. United States	Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in the US, Canada, and Mexico) Enterprise workflow automation	“Tines Automation, Inc. \| Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in the US, Canada, and Mexico) \| United States”
Tines Tines Security Services Limited Ireland	Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico) Enterprise workflow automation	“Tines Security Services Limited \| Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico) \| Ireland”
Amazon Web Services Amazon Web Services, Inc. United States	Hosting for https://support.elastic.co and the Elastic Uploader Service Support Services and Consulting Services	“Amazon Web Services, Inc. \| Hosting for https://support.elastic.co and the Elastic Uploader Service \| United States”
Google Cloud Platform Google Ireland Limited (GCP) Ireland	Email correspondence with support via Gmail Support Services and Consulting Services	“Google Ireland Limited (GCP) \| Email correspondence with support via Gmail \| Ireland”
Salesforce Salesforce.com, Inc. United States	Customer support ticketing via Service Cloud Support Services and Consulting Services	“Salesforce.com, Inc. \| Customer support ticketing via Service Cloud \| United States”
Google Cloud Platform Google LLC (GCP) United States	Hosting and inference for embeddings, rerank, and related public API services(api.jina.ai) Jina AI	“Google LLC (GCP) \| Hosting and inference for embeddings, rerank, and related public API services(api.jina.ai) \| United States”
Google Cloud Platform Google LLC (GCP) United States, Belgium, Singapore	Hosting for EIS(Elastic Inference Service) executors on Jina GCP Jina AI	“Google LLC (GCP) \| Hosting for EIS(Elastic Inference Service) executors on Jina GCP \| United States, Belgium, and Singapore”
Google Cloud Platform Google LLC (GCP) United States, Belgium	Hosting for Jina AI Reader and Search (r.jina.ai, s.jina.ai) Jina AI	“Google LLC (GCP) \| Hosting for Jina AI Reader and Search (r.jina.ai, s.jina.ai) \| United States and Belgium”
Cloudflare Cloudflare, Inc. Global	CDN / edge proxy for Jina AI APIs and dashboard Jina AI	“Cloudflare, Inc. \| CDN / edge proxy for Jina AI APIs and dashboard \| Global”
Supabase Supabase, Inc. United States	Account, API key, and prepaid-wallet database Jina AI	“Supabase, Inc. \| Account, API key, and prepaid-wallet database \| United States”
Stripe Stripe, Inc. United States	Payment processing for prepaid tokens Jina AI	“Stripe, Inc. \| Payment processing for prepaid tokens \| United States”
MongoDB MongoDB, Inc. United States, Belgium	Caching layer and database for Jina Reader Jina AI	“MongoDB, Inc. \| Caching layer and database for Jina Reader \| United States and Belgium”
Serper United States, Singapore	SERP API (Google Search) for Jina Search Jina AI	“Serper \| SERP API (Google Search) for Jina Search \| United States and Singapore”
ThorData	Residential proxy when Reader cannot fetch a URL directly Jina AI	“ThorData \| Residential proxy when Reader cannot fetch a URL directly \| To be confirmed”
Statuspage Atlassian Statuspage	Public status-page monitoring: https://status.jina.ai/ Jina AI	“Atlassian Statuspage \| Public status-page monitoring: https://status.jina.ai/ \| To be confirmed”
IBM Cloud International Business Machines Corporation (IBM Cloud (Softlayer)) United States	Hosting Swiftype (also known as Site Search) and Legacy App Search on Swiftype	“International Business Machines Corporation (IBM Cloud (Softlayer)) \| Hosting \| United States”
Amazon Web Services Amazon Web Services, Inc. United States	Backup Swiftype (also known as Site Search) and Legacy App Search on Swiftype	“Amazon Web Services, Inc. \| Backup \| United States”
Elastic Costa Rica S.R.L. affiliate Costa Rica	Support services, including technical operations support Support for all services	“Elastic Costa Rica S.R.L. \| Support services, including technical operations support \| Costa Rica”
Elastic International B.V. affiliate Netherlands	Support services, including technical operations support Support for all services	“Elastic International B.V. \| Support services, including technical operations support \| Netherlands”
Elastic Italy S.R.L. affiliate Italy	Support services, including technical operations support Support for all services	“Elastic Italy S.R.L. \| Support services, including technical operations support \| Italy”
Elastic Middle East FZ-LLC affiliate United Arab Emirates	Support services, including technical operations support Support for all services	“Elastic Middle East FZ-LLC \| Support services, including technical operations support \| United Arab Emirates”
Elastic Poland sp. z o.o affiliate Poland	Support services, including technical operations support Support for all services	“Elastic Poland sp. z o.o \| Support services, including technical operations support \| Poland”
Elastic Saudi Arabia affiliate Saudi Arabia	Support services, including technical operations support Support for all services	“Elastic Saudi Arabia \| Support services, including technical operations support \| Saudi Arabia”
Elastic Technologies Brasil Ltda. affiliate Brazil	Support services, including technical operations support Support for all services	“Elastic Technologies Brasil Ltda. \| Support services, including technical operations support \| Brazil”
Elastic Technologies (INDIA) Private Limited affiliate India	Support services, including technical operations support Support for all services	“Elastic Technologies (INDIA) Private Limited \| Support services, including technical operations support \| India”
Elastic Technologies Mexico S. de R. L. de C. V. affiliate Mexico	Support services, including technical operations support Support for all services	“Elastic Technologies Mexico S. de R. L. de C. V. \| Support services, including technical operations support \| Mexico”
Elastic Technologies (Israel) Ltd. affiliate Israel	Support services, including technical operations support Support for all services	“Elastic Technologies (Israel) Ltd. \| Support services, including technical operations support \| Israel”
Elastic Worldwide BV affiliate Netherlands	Support services, including technical operations support Support for all services	“Elastic Worldwide BV \| Support services, including technical operations support \| Netherlands”
Elasticsearch (Beijing) Information Technology Co., Ltd. affiliate China	Support services, including technical operations support Support for all services	“Elasticsearch (Beijing) Information Technology Co., Ltd. \| Support services, including technical operations support \| China”
Elasticsearch (CH) AG affiliate Switzerland	Support services, including technical operations support Support for all services	“Elasticsearch (CH) AG \| Support services, including technical operations support \| Switzerland”
Elastic affiliate Elasticsearch AB Sweden	Support services, including technical operations support Support for all services	“Elasticsearch AB \| Support services, including technical operations support \| Sweden”
Elastic affiliate Elasticsearch AS Norway	Support services, including technical operations support Support for all services	“Elasticsearch AS \| Support services, including technical operations support \| Norway”
Elasticsearch B.C. Ltd affiliate Canada	Support services, including technical operations support Support for all services	“Elasticsearch B.C. Ltd \| Support services, including technical operations support \| Canada”
Elastic affiliate elasticsearch B.V. Netherlands	Support services, including technical operations support Support for all services	“elasticsearch B.V. \| Support services, including technical operations support \| Netherlands”
Elastic affiliate Elasticsearch GmbH Germany	Support services, including technical operations support Support for all services	“Elasticsearch GmbH \| Support services, including technical operations support \| Germany”
Elasticsearch HK Ltd affiliate Hong Kong	Support services, including technical operations support Support for all services	“Elasticsearch HK Ltd \| Support services, including technical operations support \| Hong Kong”
Elastic affiliate Elasticsearch Inc. United States	Support services, including technical operations support Support for all services	“Elasticsearch Inc. \| Support services, including technical operations support \| United States”
Elastic affiliate Elasticsearch KK Japan	Support services, including technical operations support Support for all services	“Elasticsearch KK \| Support services, including technical operations support \| Japan”
Elasticsearch Korea Limited affiliate South Korea	Support services, including technical operations support Support for all services	“Elasticsearch Korea Limited \| Support services, including technical operations support \| South Korea”
Elastic affiliate Elasticsearch Ltd United Kingdom	Support services, including technical operations support Support for all services	“Elasticsearch Ltd \| Support services, including technical operations support \| United Kingdom”
Elastic affiliate Elasticsearch PTE Ltd Singapore	Support services, including technical operations support Support for all services	“Elasticsearch PTE Ltd \| Support services, including technical operations support \| Singapore”
Elastic affiliate Elasticsearch PTY Ltd Australia	Support services, including technical operations support Support for all services	“Elasticsearch PTY Ltd \| Support services, including technical operations support \| Australia”
Elastic affiliate Elasticsearch SARL France	Support services, including technical operations support Support for all services	“Elasticsearch SARL \| Support services, including technical operations support \| France”
Elasticsearch SLU affiliate Spain	Support services, including technical operations support Support for all services	“Elasticsearch SLU \| Support services, including technical operations support \| Spain”
Opbeat ApS affiliate Denmark	Support services, including technical operations support Support for application performance monitoring (APM)	“Opbeat ApS \| Support services, including technical operations support \| Denmark”