Egress
Egress sells email security and data protection software, including encryption and phishing defense, to organizations; it is now part of KnowBe4.
Subprocessors (34)
List updated Jul 23, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Hosting all or part of threat data and service delivery infrastructure Infrastructure Sub-Processors | “Amazon Web Services | Based on customer selection” | |
| Hosting all or part of threat data and service delivery infrastructure Infrastructure Sub-Processors | “Microsoft Azure | Based on customer selection” | |
| Hosting all or part of threat data and service delivery infrastructure Infrastructure Sub-Processors | “MongoDB | Based on customer selection” | |
| Datadog United States | Application/system logging, analytics, and monitoring Product Functionality Sub-Processors | “Datadog | US AWS Data Centers” |
| Mixpanel United States | Capture metrics to improve product functionality, aggregated analytics Product Functionality Sub-Processors | “Mixpanel | US GCP Data Centers” |
| Pendo United States | Capture metrics to improve product functionality, aggregated analytics Product Functionality Sub-Processors | “Pendo.io | Google Cloud Platform (GCP) / United States” |
| Wiz United States | Cloud security posture management for KnowBe4 cloud assets Product Functionality Sub-Processors | “Wiz.io | US AWS Data Centers” |
| Auth0 United States, United Kingdom, European Union, Australia, Canada | Global user authentication service Product Functionality Sub-Processors | “Okta (Auth0) | Region of your choosing; either US, UK, EU, AU, or CA” |
| LaunchDarkly United States | Product functionality and feature flag enablement Product Functionality Sub-Processors | “LaunchDarkly | US Data Centers” |
| ElevenLabs United States | Voice and video processing for security awareness training modules Product Functionality Sub-Processors | “ElevenLabs | US AWS Data Centers” |
| Mailgun United States | Mail delivery for automated alerts and notifications Product Functionality Sub-Processors | “Mailgun (Sinch Email) | United States” |
| SMS messages for multi-factor authentication (must be enabled by customer) Product Functionality Sub-Processors | “Twilio | Varies as determined by User” | |
| Google Cloud Platform United States | Optional advanced product features such as AI capabilities Product Functionality Sub-Processors | “Google Cloud Platform (GCP) | United States” |
| | Customer-facing onboarding and adoption experiences within the KnowBe4 console Product Functionality Sub-Processors | “EverAfter (Base Tech, Inc.) | United States” |
| HubSpot United States | Customer relationship management (CRM) Support Services Sub-Processors | “Hubspot | US AWS Data Centers” |
| Gainsight United States | Community engagement platform Support Services Sub-Processors | “Gainsight (formerly inSided) | US AWS Data Centers” |
| Salesforce United States | Customer relationship management (CRM) Support Services Sub-Processors | “Salesforce | US Salesforce Data Centers” |
| Zendesk United States | Support ticket management Support Services Sub-Processors | “Zendesk | US AWS Data Centers” |
| | Telephony and technology tools for support Support Services Sub-Processors | “Zoom Video Communications, Inc. | United States” |
| ChurnZero United States | Customer success Support Services Sub-Processors | “Churnzero | United States” |
| Forethought United States | Customer support ticket management Support Services Sub-Processors | “Forethought.ai | United States” |
| Google Workspace United States | Customer support Support Services Sub-Processors | “Google Workspace | United States” |
| | Support services Support Services Sub-Processors | “Anthropic, PBC (Claude Desktop) | United States” |
| | Customer service, support Affiliates for Customer Support | “KnowBe4, Inc. | USA” |
| | First-level support Affiliates for Customer Support | “KnowBe4 NL B.V. | Netherlands” |
| | First-level support Affiliates for Customer Support | “KnowBe4 Germany GmbH | Germany” |
| | First/Second-level support Affiliates for Customer Support | “KnowBe4 UK Ltd. | United Kingdom” |
| | First-level support Affiliates for Customer Support | “KnowBe4 AU Pty Ltd | Australia” |
| | First-level support Affiliates for Customer Support | “KnowBe4 Japan GK | Japan” |
| | First-level support Affiliates for Customer Support | “KnowBe4 Pte Ltd | Singapore” |
| | First-level support Affiliates for Customer Support | “El Pescador Softwares Ltda | Brazil” |
| | First-level support Affiliates for Customer Support | “KnowBe4 Africa (Pty) Ltd | South Africa” |
| | First-level support Affiliates for Customer Support | “KnowBe4 Middle East FZ-LLC | UAE” |
| | R&D for products and services Affiliates for Customer Support | “KnowBe4 India Pvt Ltd | India” |
| | Support services for KnowBe4 operations Affiliates for Customer Support | “KnowBe4 Costa Rica | Costa Rica” |
-
Hosting all or part of threat data and service delivery infrastructure
“Amazon Web Services | Based on customer selection”
-
Hosting all or part of threat data and service delivery infrastructure
“Microsoft Azure | Based on customer selection”
-
Hosting all or part of threat data and service delivery infrastructure
“MongoDB | Based on customer selection”
- DatadogUnited States
Application/system logging, analytics, and monitoring
“Datadog | US AWS Data Centers”
- MixpanelUnited States
Capture metrics to improve product functionality, aggregated analytics
“Mixpanel | US GCP Data Centers”
- PendoUnited States
Capture metrics to improve product functionality, aggregated analytics
“Pendo.io | Google Cloud Platform (GCP) / United States”
- WizUnited States
Cloud security posture management for KnowBe4 cloud assets
“Wiz.io | US AWS Data Centers”
- Auth0United States, United Kingdom, European Union, Australia, Canada
Global user authentication service
“Okta (Auth0) | Region of your choosing; either US, UK, EU, AU, or CA”
- LaunchDarklyUnited States
Product functionality and feature flag enablement
“LaunchDarkly | US Data Centers”
- ElevenLabsUnited States
Voice and video processing for security awareness training modules
“ElevenLabs | US AWS Data Centers”
- MailgunUnited States
Mail delivery for automated alerts and notifications
“Mailgun (Sinch Email) | United States”
-
SMS messages for multi-factor authentication (must be enabled by customer)
“Twilio | Varies as determined by User”
- Google Cloud PlatformUnited States
Optional advanced product features such as AI capabilities
“Google Cloud Platform (GCP) | United States”
- EverAfterUnited States
Customer-facing onboarding and adoption experiences within the KnowBe4 console
“EverAfter (Base Tech, Inc.) | United States”
- HubSpotUnited States
Customer relationship management (CRM)
“Hubspot | US AWS Data Centers”
- GainsightUnited States
Community engagement platform
“Gainsight (formerly inSided) | US AWS Data Centers”
- SalesforceUnited States
Customer relationship management (CRM)
“Salesforce | US Salesforce Data Centers”
- ZendeskUnited States
Support ticket management
“Zendesk | US AWS Data Centers”
- ZoomUnited States
Telephony and technology tools for support
“Zoom Video Communications, Inc. | United States”
- ChurnZeroUnited States
Customer success
“Churnzero | United States”
- ForethoughtUnited States
Customer support ticket management
“Forethought.ai | United States”
- Google WorkspaceUnited States
Customer support
“Google Workspace | United States”
- AnthropicUnited States
Support services
“Anthropic, PBC (Claude Desktop) | United States”
-
Customer service, support
“KnowBe4, Inc. | USA”
-
First-level support
“KnowBe4 NL B.V. | Netherlands”
-
First-level support
“KnowBe4 Germany GmbH | Germany”
-
First/Second-level support
“KnowBe4 UK Ltd. | United Kingdom”
-
First-level support
“KnowBe4 AU Pty Ltd | Australia”
-
First-level support
“KnowBe4 Japan GK | Japan”
-
First-level support
“KnowBe4 Pte Ltd | Singapore”
-
First-level support
“El Pescador Softwares Ltda | Brazil”
-
First-level support
“KnowBe4 Africa (Pty) Ltd | South Africa”
-
First-level support
“KnowBe4 Middle East FZ-LLC | UAE”
-
R&D for products and services
“KnowBe4 India Pvt Ltd | India”
-
Support services for KnowBe4 operations
“KnowBe4 Costa Rica | Costa Rica”