D

dscout.com

Dscout provides an AI-native platform for user research methods including usability testing and interviews.

vendor	purpose	evidence
A Amazon Web Services US East	Supplier SaaS platform compute services are hosted in AWS along with S3 buckets storing videos and images uploaded by research participants.	“Supplier SaaS platform compute services are hosted in AWS along with S3 buckets storing videos and images uploaded by research participants.” source
C Crunchy Data Charleston, SC	Customer and Scout data is stored in Crunchy Data. Hosted data includes scout PII and customer employee names, email addresses, and other sensitive information uploaded into missions by customers.	“Customer and Scout data is stored in Crunchy Data. Hosted data includes scout PII and customer employee names, email addresses, and other sensitive information uploaded into missions by customers.” source
D Daily.co San Francisco, CA	SaaS based video interview platform (real-time + recordings), if used in a mission by customer. If used, will contain customer name and email address; Scout email address; and video of the interview.	“SaaS based video interview platform (real-time + recordings), if used in a mission by customer. If used, will contain customer name and email address; Scout email address; and video of the interview.” source
D Datadog New York, NY	Error reporting system used for monitoring the dscout platform. May contain researcher or scout information.	“Error reporting system used for monitoring the dscout platform. May contain researcher or scout information.” source
D Deepgram San Francisco, CA	SaaS based automated transcriptions services for videos submitted by scouts. May contain scout personal information and customer sensitive information depending on the missions created by the customer.	“SaaS based automated transcriptions services for videos submitted by scouts. May contain scout personal information and customer sensitive information depending on the missions created by the customer.” source
D DocuSign San Francisco, CA	SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.	“SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.” source
G GMO Research & AI Tokyo; Data Center Region: Japan	Research partner for Japan. Data is stored in Japan.	“Research partner for Japan. Data is stored in Japan.” source
G Google AI Mountain View, CA	Cloud AI products and services may be used to analyze research design, scout information and responses within the Supplier SaaS environment.	“Cloud AI products and services may be used to analyze research design, scout information and responses within the Supplier SaaS environment.” source
G Google Workspace Mountain View, CA	Supplier subscribes to Google Workspace services and may store customer names and email addresses in Google documents.	“Supplier subscribes to Google Workspace services and may store customer names and email addresses in Google documents.” source
H Hansa Research Group New Delhi; Data Center Region: India	Research partner for India.	“Research partner for India.” source
H Honeybadger Kirkland, WA	Error reporting system used for monitoring the Supplier platform. May contain researcher or scout information.	“Error reporting system used for monitoring the Supplier platform. May contain researcher or scout information.” source
M Mailchimp Atlanta, GA	SaaS based email tool for communication with scouts & researchers. Will contain scout and researcher email addresses.	“SaaS based email tool for communication with scouts & researchers. Will contain scout and researcher email addresses.” source
M Multilingual Connections Evanston, IL	Translation services for all regions. The company does use a global network of subcontractors to ensure proper localization; data is stored in the U.S.	“Translation services for all regions. The company does use a global network of subcontractors to ensure proper localization; data is stored in the U.S.” source
O OpenAI San Francisco, CA	SaaS based large language model, which may be used to analyze research design, scout information and responses.	“SaaS based large language model, which may be used to analyze research design, scout information and responses.” source
P Pactsafe Indianapolis, IN	SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.	“SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.” source
P Pendo Raleigh, SC	SaaS based product analytics service.	“SaaS based product analytics service.” source
R Respondent New York, NY	Recruiting partner	“Recruiting partner” source
S Salesforce San Francisco, CA	SaaS providers used by Supplier employees to manage customer relations. May contain customer contracts.	“SaaS providers used by Supplier employees to manage customer relations. May contain customer contracts.” source
S Smart Research Sao Paolo; Data Center Region: Brazil	Research partner for Brazil and Latin America.	“Research partner for Brazil and Latin America.” source
S StatSocial New York, NY	Niche recruiting based on social media aggregation.	“Niche recruiting based on social media aggregation.” source
T TestingTime – part of the Norstat Group Zurich; Data Center Region: Switzerland	Research partner for Europe.	“Research partner for Europe.” source
Z Zendesk San Francisco, CA	SAAS based help desk software. Will contain researcher name and email address. May contain scout email address if a scout contacts us through Zendesk, or any data placed in the tool by a researcher during troubleshooting.	“SAAS based help desk software. Will contain researcher name and email address. May contain scout email address if a scout contacts us through Zendesk, or any data placed in the tool by a researcher during troubleshooting.” source

• A

  Amazon Web Services

  US East

  Supplier SaaS platform compute services are hosted in AWS along with S3 buckets storing videos and images uploaded by research participants.

  “Supplier SaaS platform compute services are hosted in AWS along with S3 buckets storing videos and images uploaded by research participants.” source

• C

  Crunchy Data

  Charleston, SC

  Customer and Scout data is stored in Crunchy Data. Hosted data includes scout PII and customer employee names, email addresses, and other sensitive information uploaded into missions by customers.

  “Customer and Scout data is stored in Crunchy Data. Hosted data includes scout PII and customer employee names, email addresses, and other sensitive information uploaded into missions by customers.” source

• D

  Daily.co

  San Francisco, CA

  SaaS based video interview platform (real-time + recordings), if used in a mission by customer. If used, will contain customer name and email address; Scout email address; and video of the interview.

  “SaaS based video interview platform (real-time + recordings), if used in a mission by customer. If used, will contain customer name and email address; Scout email address; and video of the interview.” source

• D

  Datadog

  New York, NY

  Error reporting system used for monitoring the dscout platform. May contain researcher or scout information.

  “Error reporting system used for monitoring the dscout platform. May contain researcher or scout information.” source

• D

  Deepgram

  San Francisco, CA

  SaaS based automated transcriptions services for videos submitted by scouts. May contain scout personal information and customer sensitive information depending on the missions created by the customer.

  “SaaS based automated transcriptions services for videos submitted by scouts. May contain scout personal information and customer sensitive information depending on the missions created by the customer.” source

• D

  DocuSign

  San Francisco, CA

  SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.

  “SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.” source

• G

  GMO Research & AI

  Tokyo; Data Center Region: Japan

  Research partner for Japan. Data is stored in Japan.

  “Research partner for Japan. Data is stored in Japan.” source

• G

  Google AI

  Mountain View, CA

  Cloud AI products and services may be used to analyze research design, scout information and responses within the Supplier SaaS environment.

  “Cloud AI products and services may be used to analyze research design, scout information and responses within the Supplier SaaS environment.” source

• G

  Google Workspace

  Mountain View, CA

  Supplier subscribes to Google Workspace services and may store customer names and email addresses in Google documents.

  “Supplier subscribes to Google Workspace services and may store customer names and email addresses in Google documents.” source

• H

  Hansa Research Group

  New Delhi; Data Center Region: India

  Research partner for India.

  “Research partner for India.” source

• H

  Honeybadger

  Kirkland, WA

  Error reporting system used for monitoring the Supplier platform. May contain researcher or scout information.

  “Error reporting system used for monitoring the Supplier platform. May contain researcher or scout information.” source

• M

  Mailchimp

  Atlanta, GA

  SaaS based email tool for communication with scouts & researchers. Will contain scout and researcher email addresses.

  “SaaS based email tool for communication with scouts & researchers. Will contain scout and researcher email addresses.” source

• M

  Multilingual Connections

  Evanston, IL

  Translation services for all regions. The company does use a global network of subcontractors to ensure proper localization; data is stored in the U.S.

  “Translation services for all regions. The company does use a global network of subcontractors to ensure proper localization; data is stored in the U.S.” source

• O

  OpenAI

  San Francisco, CA

  SaaS based large language model, which may be used to analyze research design, scout information and responses.

  “SaaS based large language model, which may be used to analyze research design, scout information and responses.” source

• P

  Pactsafe

  Indianapolis, IN

  SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.

  “SaaS based contract/agreement storage for scout legal agreements, NDAs, and customer contracts.” source

• P

  Pendo

  Raleigh, SC

  SaaS based product analytics service.

  “SaaS based product analytics service.” source

• R

  Respondent

  New York, NY

  Recruiting partner

  “Recruiting partner” source

• S

  Salesforce

  San Francisco, CA

  SaaS providers used by Supplier employees to manage customer relations. May contain customer contracts.

  “SaaS providers used by Supplier employees to manage customer relations. May contain customer contracts.” source

• S

  Smart Research

  Sao Paolo; Data Center Region: Brazil

  Research partner for Brazil and Latin America.

  “Research partner for Brazil and Latin America.” source

• S

  StatSocial

  New York, NY

  Niche recruiting based on social media aggregation.

  “Niche recruiting based on social media aggregation.” source

• T

  TestingTime – part of the Norstat Group

  Zurich; Data Center Region: Switzerland

  Research partner for Europe.

  “Research partner for Europe.” source

• Z

  Zendesk

  San Francisco, CA

  SAAS based help desk software. Will contain researcher name and email address. May contain scout email address if a scout contacts us through Zendesk, or any data placed in the tool by a researcher during troubleshooting.

  “SAAS based help desk software. Will contain researcher name and email address. May contain scout email address if a scout contacts us through Zendesk, or any data placed in the tool by a researcher during troubleshooting.” source