D

Dovetail

Dovetail provides a customer intelligence platform that uses AI to analyze sales calls, support tickets, and research for organizational insights.

vendor	purpose	evidence
A Amazon Web Services USA, Ireland, Germany, France, Australia	Infrastructure provider for the Dovetail Application	“Primary infrastructure for the Dovetail application. All data uploaded to Dovetail is stored and processed with Amazon Web Services” source
A Anthropic	Enhance AI and beta features	“In the coming months, Dovetail will begin to use Anthropic and GCP to enhance some of Dovetail AI and beta features.” source
A AssemblyAI USA, Ireland	Video transcription	“Processor of web application audio files for transcription service” source
A Auth0 USA	Identity provider	“Auth0 serves as an identity provider that is used to authenticate users of Dovetail services. To perform this authentication, Auth0 will have access to the email and names of users.” source
G Google Cloud Platform Australia, USA, EU	Infrastructure provider used for Dovetail's AI features	“Google AI products are used to support Dovetail's AI features. Content uploaded to Dovetail may be processed by GCP” source
Q Quarterzip	Support and onboarding	“Quarterzip AI is an optional support and onboarding tool that will process screen-shared information for automated onboarding and support purposes.” source
S Sequence	Billing data processing	“Sequence will process pseudonymized usage data for billing purposes. Sequence will also contain billing information and email addresses.” source
S Snowflake	Enhance AI and beta features	“We have added Snowflake.” source

• A

  Amazon Web Services

  USA, Ireland, Germany, France, Australia

  Infrastructure provider for the Dovetail Application

  “Primary infrastructure for the Dovetail application. All data uploaded to Dovetail is stored and processed with Amazon Web Services” source

• A

  Anthropic

  Enhance AI and beta features

  “In the coming months, Dovetail will begin to use Anthropic and GCP to enhance some of Dovetail AI and beta features.” source

• A

  AssemblyAI

  USA, Ireland

  Video transcription

  “Processor of web application audio files for transcription service” source

• A

  Auth0

  USA

  Identity provider

  “Auth0 serves as an identity provider that is used to authenticate users of Dovetail services. To perform this authentication, Auth0 will have access to the email and names of users.” source

• G

  Google Cloud Platform

  Australia, USA, EU

  Infrastructure provider used for Dovetail's AI features

  “Google AI products are used to support Dovetail's AI features. Content uploaded to Dovetail may be processed by GCP” source

• Q

  Quarterzip

  Support and onboarding

  “Quarterzip AI is an optional support and onboarding tool that will process screen-shared information for automated onboarding and support purposes.” source

• S

  Sequence

  Billing data processing

  “Sequence will process pseudonymized usage data for billing purposes. Sequence will also contain billing information and email addresses.” source

• S

  Snowflake

  Enhance AI and beta features

  “We have added Snowflake.” source