D

DeepL

Provides AI-powered translation services for text, files, and voice, with enterprise solutions and API integration.

vendor	purpose	evidence
A Amazon Web Services	—	“For DeepL Voice for Meetings we use third party cloud services to be able to integrate our bot application in the Microsoft Teams app. The cloud services are provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, D18 P521 Dublin 18, Ireland (“Microsoft”) or Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (AWS). The cloud services will only be used to host our bot application and forward the audio data to our infrastructure. Neither will the transcription or translation be happening on Microsoft or AWS servers, nor will we store any data on Microsoft or AWS servers for this purpose. We have concluded a data processing agreement with Microsoft and AWS and Microsoft and AWS may only process the data according to our instructions and not for its own purposes.” source
B Bettermode	Processor	“17.8 Bettermode as Processor” source
E Ethnio Inc. USA	Research participant management	“We use a service provided by Ethnio Inc, 1909 Roselia Ave, Los Angeles CA 90027, USA, ("Ethnio") to store contact details of participants who signed up to our internal panel for the purpose of inviting them to participate in studies and to incentivize our research studies. Ethnio uses different subcontractors, which are also located in the USA. We have concluded a data processing agreement with Ethnio and Ethnio only processes the data in accordance with our instructions and not for its own purposes.” source
F Fathom Analytics	API documentation usage analytics	“In case that users visit the website https://developers.deepl.com which is hosted by GitBook we use the services of Conva Ventures Inc. (“Conva Ventures” the corporation behind Fathom Analytics) to get basic insights about how our API documentation is being used.” source
F Foleon	Embed content display and technical data processing	“We embed content from Foleon using iFrames. When you visit a page that contains a Foleon embed iframe, Foleon may process technical data necessary to display the content correctly, such as IP address, device and browser information.” source
H Hotjar St Julian's, Malta	Surveys	“survey tool of Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta ("Hotjar")” source
H HubSpot	Email service	“14.3 Email Service Provider HubSpot” source
H HubSpot, Inc. Cambridge, MA 02141	Sending newsletters and marketing emails	“we use the HubSpot service (see section 14)” source
M Microsoft Ireland Operations Limited	—	“For DeepL Voice for Meetings we use third party cloud services to be able to integrate our bot application in the Microsoft Teams app. The cloud services are provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, D18 P521 Dublin 18, Ireland (“Microsoft”) or Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (AWS). The cloud services will only be used to host our bot application and forward the audio data to our infrastructure. Neither will the transcription or translation be happening on Microsoft or AWS servers, nor will we store any data on Microsoft or AWS servers for this purpose. We have concluded a data processing agreement with Microsoft and AWS and Microsoft and AWS may only process the data according to our instructions and not for its own purposes.” source
M Mintlify	User feedback and API playground encryption	“User Feedback – Mintlify mintlify-auth-key Encryption key used to encrypt API Playground credentials. Cookie Session Mintlify” source
Q Qualtrics Ireland Limited Dublin 2, Ireland	User surveys	“service of Qualtrics Ireland Limited, Costello House, 1 Clarendon Row, Dublin 2, DO2 TA43, Ireland ("Qualtrics")” source
R Riskified Ltd Israel	Fraud prevention	“In addition, we use the fraud prevention services of Riskified Ltd, 30 Kalisher St., Tel-Aviv, 6525724, Israel (“Riskified”).” source
S Salesforce.com Germany GmbH München, Deutschland	Managing customer database and sales processes	“Customer Relationship Management System (CRM) of Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 München, Deutschland (“Salesforce CRM”)” source
S Salesloft Atlanta, GA 30309	Recording of dialer and Zoom calls	“using the Salesloft platform provided by Salesloft, Inc., 1180 West Peachtree St NW Suite 2400, Atlanta, GA 30309” source
S Stripe Ireland	Payment processing	“In order to process payments, we forward the necessary payment data to our authorized payment service provider Stripe Payments Europe Ltd., Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland (“Stripe”).” source
T Typeform Barcelona, Spain	Customer satisfaction surveys	“use a service of Typeform SL, Carrer Bac de Roda, 163, local, 08018 Barcelona, Spain ("Typeform")” source
U Usercentrics GmbH	Processing of user cookie consent decisions	“Stores the user’s cookie-banner decision. Local Storage Persistant data Usercentrics” source
U UserTesting, Inc. San Francisco, CA 94107	User interviews	“service provided by UserTesting, Inc. 144 Townsend Street, San Francisco, CA 94107 USA” source
Z Zendesk	Chat support analytics and session tracking	“Chat Support / Zendesk ZD-buid Stores deviceId and tracks analytics events for pages that load a chat Web Widget on them. Local Storage Persistent Data Zendesk” source

• A

  Amazon Web Services

  Purpose not stated

  “For DeepL Voice for Meetings we use third party cloud services to be able to integrate our bot application in the Microsoft Teams app. The cloud services are provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, D18 P521 Dublin 18, Ireland (“Microsoft”) or Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (AWS). The cloud services will only be used to host our bot application and forward the audio data to our infrastructure. Neither will the transcription or translation be happening on Microsoft or AWS servers, nor will we store any data on Microsoft or AWS servers for this purpose. We have concluded a data processing agreement with Microsoft and AWS and Microsoft and AWS may only process the data according to our instructions and not for its own purposes.” source

• B

  Bettermode

  Processor

  “17.8 Bettermode as Processor” source

• E

  Ethnio Inc.

  USA

  Research participant management

  “We use a service provided by Ethnio Inc, 1909 Roselia Ave, Los Angeles CA 90027, USA, ("Ethnio") to store contact details of participants who signed up to our internal panel for the purpose of inviting them to participate in studies and to incentivize our research studies. Ethnio uses different subcontractors, which are also located in the USA. We have concluded a data processing agreement with Ethnio and Ethnio only processes the data in accordance with our instructions and not for its own purposes.” source

• F

  Fathom Analytics

  API documentation usage analytics

  “In case that users visit the website https://developers.deepl.com which is hosted by GitBook we use the services of Conva Ventures Inc. (“Conva Ventures” the corporation behind Fathom Analytics) to get basic insights about how our API documentation is being used.” source

• F

  Foleon

  Embed content display and technical data processing

  “We embed content from Foleon using iFrames. When you visit a page that contains a Foleon embed iframe, Foleon may process technical data necessary to display the content correctly, such as IP address, device and browser information.” source

• H

  Hotjar

  St Julian's, Malta

  Surveys

  “survey tool of Hotjar Ltd., Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta ("Hotjar")” source

• H

  HubSpot

  Email service

  “14.3 Email Service Provider HubSpot” source

• H

  HubSpot, Inc.

  Cambridge, MA 02141

  Sending newsletters and marketing emails

  “we use the HubSpot service (see section 14)” source

• M

  Microsoft Ireland Operations Limited

  Purpose not stated

  “For DeepL Voice for Meetings we use third party cloud services to be able to integrate our bot application in the Microsoft Teams app. The cloud services are provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, D18 P521 Dublin 18, Ireland (“Microsoft”) or Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (AWS). The cloud services will only be used to host our bot application and forward the audio data to our infrastructure. Neither will the transcription or translation be happening on Microsoft or AWS servers, nor will we store any data on Microsoft or AWS servers for this purpose. We have concluded a data processing agreement with Microsoft and AWS and Microsoft and AWS may only process the data according to our instructions and not for its own purposes.” source

• M

  Mintlify

  User feedback and API playground encryption

  “User Feedback – Mintlify mintlify-auth-key Encryption key used to encrypt API Playground credentials. Cookie Session Mintlify” source

• Q

  Qualtrics Ireland Limited

  Dublin 2, Ireland

  User surveys

  “service of Qualtrics Ireland Limited, Costello House, 1 Clarendon Row, Dublin 2, DO2 TA43, Ireland ("Qualtrics")” source

• R

  Riskified Ltd

  Israel

  Fraud prevention

  “In addition, we use the fraud prevention services of Riskified Ltd, 30 Kalisher St., Tel-Aviv, 6525724, Israel (“Riskified”).” source

• S

  Salesforce.com Germany GmbH

  München, Deutschland

  Managing customer database and sales processes

  “Customer Relationship Management System (CRM) of Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 München, Deutschland (“Salesforce CRM”)” source

• S

  Salesloft

  Atlanta, GA 30309

  Recording of dialer and Zoom calls

  “using the Salesloft platform provided by Salesloft, Inc., 1180 West Peachtree St NW Suite 2400, Atlanta, GA 30309” source

• S

  Stripe

  Ireland

  Payment processing

  “In order to process payments, we forward the necessary payment data to our authorized payment service provider Stripe Payments Europe Ltd., Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland (“Stripe”).” source

• T

  Typeform

  Barcelona, Spain

  Customer satisfaction surveys

  “use a service of Typeform SL, Carrer Bac de Roda, 163, local, 08018 Barcelona, Spain ("Typeform")” source

• U

  Usercentrics GmbH

  Processing of user cookie consent decisions

  “Stores the user’s cookie-banner decision. Local Storage Persistant data Usercentrics” source

• U

  UserTesting, Inc.

  San Francisco, CA 94107

  User interviews

  “service provided by UserTesting, Inc. 144 Townsend Street, San Francisco, CA 94107 USA” source

• Z

  Zendesk

  Chat support analytics and session tracking

  “Chat Support / Zendesk ZD-buid Stores deviceId and tracks analytics events for pages that load a chat Web Widget on them. Local Storage Persistent Data Zendesk” source