Customerly
Customerly sells an AI customer support agent, live chat and help center software to businesses.
customerly.io ↗ · Customerly Ltd
Subprocessors (5)
List updated Jul 7, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Web Services European Union | Cloud hosting, storage, databases, and backups for the entire Customerly platform Current subprocessors | “Amazon Web Services (AWS) | Cloud hosting, storage, databases, and backups for the entire Customerly platform | European Union” |
| Azure OpenAI Service European Union | Large language model processing powering Aura, our AI customer support agent Current subprocessors | “Microsoft Azure OpenAI Service | Large language model processing powering Aura” |
| Pinecone European Union | Vector database for AI knowledge retrieval, grounding Aura's answers in your help center content Current subprocessors | “Pinecone | Vector database for AI knowledge retrieval” |
| Stripe European Union, United States | Payment processing and subscription billing Current subprocessors | “Stripe | Payment processing and subscription billing | European Union & United States” |
| OneSignal United States | Push notification delivery to mobile and web devices Current subprocessors | “OneSignal | Push notification delivery to mobile and web devices | United States” |
- Amazon Web ServicesEuropean Union
Cloud hosting, storage, databases, and backups for the entire Customerly platform
“Amazon Web Services (AWS) | Cloud hosting, storage, databases, and backups for the entire Customerly platform | European Union”
- Azure OpenAI ServiceEuropean Union
Large language model processing powering Aura, our AI customer support agent
“Microsoft Azure OpenAI Service | Large language model processing powering Aura”
- PineconeEuropean Union
Vector database for AI knowledge retrieval, grounding Aura's answers in your help center content
“Pinecone | Vector database for AI knowledge retrieval”
- StripeEuropean Union, United States
Payment processing and subscription billing
“Stripe | Payment processing and subscription billing | European Union & United States”
- OneSignalUnited States
Push notification delivery to mobile and web devices
“OneSignal | Push notification delivery to mobile and web devices | United States”