C

Culture Amp

Culture Amp provides tools for employee engagement, performance management, and development, using AI and people science to drive organizational performance.

vendor	purpose	evidence
A Amazon Web Services USA, Ireland, Australia	Infrastructure-as-a-Service hosting	“Amazon Web Services is an Infrastructure-as-a-Service provider, used to host the Culture Amp platform.” source
A Anthropic USA	AI inference services for language models	“Anthropic is a AI provider that develops and operates large language model AI systems, including the Claude family of AI assistants. Anthropic provides AI inference services via its API, processing text inputs through its language models to generate responses.” source
A Atlassian Pty Ltd USA	Project management and collaboration tools	“Atlassian provides project management and collaboration tools used by Culture Amp including Confluence, Jira and Trello.” source
B Bugsnag USA, EEA	Stability monitoring	“Bugsnag is a stability monitoring solution which captures unhandled exceptions, diagnostic data, and version information in browser, mobile and server-side applications via open source SDKs for 50+ software platforms.” source
C ClickHouse EEA, APAC and USA	Analytical database for product reporting and real-time analytics	“ClickHouse is an analytical database provider used to power product reporting and insights features. It stores survey responses, performance data, and employee data records to enable real-time analytics queries.” source
D Datadog USA	Monitoring and analytics	“Datadog is a monitoring and analytics tool for information technology (IT) and DevOps teams that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services.” source
D dbt Labs, Inc. USA	Data preparation and transformation	“dbt Labs enables our data analysts and engineers to prepare and transform data in our warehouse for analysis in business intelligence tools.” source
D DealHub, Inc. USA	Order data, contract details, and pricing structure processing	“DealHub CPQ is a configure, price, quote platform that streamlines the B2B sales cycle by generating accurate quotes, automating approval workflows, and managing contract terms. Through its seamless integration with Salesforce, it synchronizes live customer and product data, ensuring sales pipelines and financial records remain aligned in real time. Ultimately, this software acts as a subprocessor by capturing and processing customer order data, contract details, and pricing structures during the deal-closing process.” source
D DocuSign USA	Storage of customer contracts and legal documents	“Document storage of customer contracts (e.g. General Terms, DPA+SCCs).” source
E ElevenLabs USA	Speech generation and transcription with ephemeral data processing	“ElevenLabs provides transcription and speach generation services. We use this service to provide dictation and voice capability to features like AI Coach. We use Zero Rentention Mode, so all voice data is processed emphemorally (no storage or training is allowed). The dictaion and voice capability is not core to the platform. Users can choose not to use the services.” source
F Fivetran USA	ETL data replication	“Fivetran is an ETL (extract, transform, load) tool used to replicate certain data from SaaS tools into a data warehouse for additional analysis.” source
F FusionAuth EEA, APAC and USA	Identity and access management for employees	“FusionAuth is a Customer Identity and Access Management platform, which we use for standards-based authentication, identity providers, and API token management. It has basic data about employees including their identity information and employment information.” source
G Glean USA	AI-powered data analysis	“Glean is an AI-powered SaaS tool that integrates with various data sources and uses machine learning to analyze, interpret, and surface information to end users.” source
G Gong USA	Conversation transcription and analysis	“Gong is an AI bot that joins customer facing Zoom conversations. It is able to transcribe and annotate conversations to help customer facing teams review calls, assist sales coaching and provide intelligence to businesses based on customer facing conversations.” source
G Google USA, Chile, Taiwan, Singapore, Ireland, Netherlands, Finland, Belgium	Email processing, data analytics, translation services, and storage of personal information fields in Google Drive/Sheets	“If a customer emails a Culture Amp domain email address, the content of the messages will go to Google. Culture Amp also leverages Google data analytics and services as a translation provider.” source
G Google LLC USA, Chile, Taiwan, Singapore, Ireland, Netherlands, Finland, Belgium	Email, translation, and data analytics	“Google is Culture Amp's email and translation services provider. If a customer emails a Culture Amp domain email address, the content of the messages will go to Google. Culture Amp also leverages Google data analytics and services as a translation provider.” source
I Intercom USA	In-app messaging and analytics	“Intercom has access to high level account information (i.e. account name and number of users) as well as high level information about administrators authenticated to the platform (i.e. name, email, last login time and last report reviewed). Intercom is used for in-app messaging and analytics within the Culture Amp platform.” source
M Merge USA	HRIS integrations	“Merge provides integrations to multiple HRIS providers. It enables Culture Amp customers to integrate with their chosen HRIS provider where Culture Amp does not have a native integration.” source
M MongoDB USA	Database storage	“MongoDB is a database technology provider. It collects most PII fields collected by Culture Amp in relation regard to our Engagement product.” source
N Netskope	Data loss prevention and web security	“Netskope is a data loss prevention and web security tooling integra” source
P Pendo USA	Customer feedback and user research data processing with AI analysis	“Pendo processes customer feedback and user research data, including survey responses, interview notes, support interactions, feature requests, and other product feedback submitted by authorized users. The service uses artificial intelligence and machine learning technologies to analyze unstructured text, identify themes and trends, generate summaries, categorize feedback, and provide insights to support product discovery and decision-making. Processing activities may include the collection, storage, organization, aggregation, analysis, summarization, classification, and retrieval of feedback data. AI models may be used to generate insights, recommendations, topic clustering, sentiment analysis, and natural language summaries based on the information provided by users.” source
P Proofpoint, Inc. USA	Email security scanning and content retention	“ProofPoint is an email security platform which scans all emails sent or received by a Culture Amp email address. The content of these messages and any attachments are scanned for malicious links, malicious code, or suspicious text and a copy of an email may be retained in the ProofPoint platform if it is suspected to be malicious.” source
S Salesforce USA	CRM for commercial information and customer interaction tracking	“Customer Relationship Management (CRM) platform that records and stores commercial information and interactions with our customers throughout the customer lifecycle.” source
S Sentry USA, EEA	Error and performance monitoring	“Sentry is an error monitoring tool. They also provide performance monitoring software.” source
S Skilljar USA	SSO authentication and storage of user data for training sites	“Skilljar uses SSO login for some customers to validate what course content they can access on our customer training site. Skilljar stores name, email, company, and role type (admin, manager, other).” source
S Splunk Ireland	Security monitoring, threat detection, and incident response	“Splunk is a security information and event management (SIEM) and analytics platform used to collect, index, search, monitor, and analyse security and operational event data. Splunk Enterprise Security provides additional security monitoring, correlation, alerting, and investigation capabilities to support threat detection, incident response, and security operations. All PII fields collected by Culture Amp may be captured and processed by Splunk for the purposes of security monitoring, threat detection, investigation, incident response, and maintaining the security of Culture Amp systems.” source
T Temporal USA	Background task processing for scheduled jobs	“Temporal provides background task processing for jobs that run on a schedule or other triggers (e.g. send email when the survey opens to all participants).” source
T Twilio USA	Automated messaging and notification delivery	“Twilio is a cloud-based communications platform that enables Culture Amp to deliver automated messages and notifications via SMS and email. The platform facilitates secure and reliable communication between our team and customers.” source
V Vitally USA	Centralized storage of customer data and email monitoring	“Vitally stores all core customer data in one place - email communication, platform usage, and commercial data. Vitally can read all emails for users with Gmail connected, including sensitive PII.” source
Z Zendesk EEA	Customer service quality assurance and message retention	“Zendesk is a Customer Service Quality Assurance Tool that Culture Amp Support leverages to review chats and emails that customers initiate with our team. Contents of the messages are retained in the Klaus platform, however all names and email addresses are masked.” source

• A

  Amazon Web Services

  USA, Ireland, Australia

  Infrastructure-as-a-Service hosting

  “Amazon Web Services is an Infrastructure-as-a-Service provider, used to host the Culture Amp platform.” source

• A

  Anthropic

  USA

  AI inference services for language models

  “Anthropic is a AI provider that develops and operates large language model AI systems, including the Claude family of AI assistants. Anthropic provides AI inference services via its API, processing text inputs through its language models to generate responses.” source

• A

  Atlassian Pty Ltd

  USA

  Project management and collaboration tools

  “Atlassian provides project management and collaboration tools used by Culture Amp including Confluence, Jira and Trello.” source

• B

  Bugsnag

  USA, EEA

  Stability monitoring

  “Bugsnag is a stability monitoring solution which captures unhandled exceptions, diagnostic data, and version information in browser, mobile and server-side applications via open source SDKs for 50+ software platforms.” source

• C

  ClickHouse

  EEA, APAC and USA

  Analytical database for product reporting and real-time analytics

  “ClickHouse is an analytical database provider used to power product reporting and insights features. It stores survey responses, performance data, and employee data records to enable real-time analytics queries.” source

• D

  Datadog

  USA

  Monitoring and analytics

  “Datadog is a monitoring and analytics tool for information technology (IT) and DevOps teams that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services.” source

• D

  dbt Labs, Inc.

  USA

  Data preparation and transformation

  “dbt Labs enables our data analysts and engineers to prepare and transform data in our warehouse for analysis in business intelligence tools.” source

• D

  DealHub, Inc.

  USA

  Order data, contract details, and pricing structure processing

  “DealHub CPQ is a configure, price, quote platform that streamlines the B2B sales cycle by generating accurate quotes, automating approval workflows, and managing contract terms. Through its seamless integration with Salesforce, it synchronizes live customer and product data, ensuring sales pipelines and financial records remain aligned in real time. Ultimately, this software acts as a subprocessor by capturing and processing customer order data, contract details, and pricing structures during the deal-closing process.” source

• D

  DocuSign

  USA

  Storage of customer contracts and legal documents

  “Document storage of customer contracts (e.g. General Terms, DPA+SCCs).” source

• E

  ElevenLabs

  USA

  Speech generation and transcription with ephemeral data processing

  “ElevenLabs provides transcription and speach generation services. We use this service to provide dictation and voice capability to features like AI Coach. We use Zero Rentention Mode, so all voice data is processed emphemorally (no storage or training is allowed). The dictaion and voice capability is not core to the platform. Users can choose not to use the services.” source

• F

  Fivetran

  USA

  ETL data replication

  “Fivetran is an ETL (extract, transform, load) tool used to replicate certain data from SaaS tools into a data warehouse for additional analysis.” source

• F

  FusionAuth

  EEA, APAC and USA

  Identity and access management for employees

  “FusionAuth is a Customer Identity and Access Management platform, which we use for standards-based authentication, identity providers, and API token management. It has basic data about employees including their identity information and employment information.” source

• G

  Glean

  USA

  AI-powered data analysis

  “Glean is an AI-powered SaaS tool that integrates with various data sources and uses machine learning to analyze, interpret, and surface information to end users.” source

• G

  Gong

  USA

  Conversation transcription and analysis

  “Gong is an AI bot that joins customer facing Zoom conversations. It is able to transcribe and annotate conversations to help customer facing teams review calls, assist sales coaching and provide intelligence to businesses based on customer facing conversations.” source

• G

  Google

  USA, Chile, Taiwan, Singapore, Ireland, Netherlands, Finland, Belgium

  Email processing, data analytics, translation services, and storage of personal information fields in Google Drive/Sheets

  “If a customer emails a Culture Amp domain email address, the content of the messages will go to Google. Culture Amp also leverages Google data analytics and services as a translation provider.” source

• G

  Google LLC

  USA, Chile, Taiwan, Singapore, Ireland, Netherlands, Finland, Belgium

  Email, translation, and data analytics

  “Google is Culture Amp's email and translation services provider. If a customer emails a Culture Amp domain email address, the content of the messages will go to Google. Culture Amp also leverages Google data analytics and services as a translation provider.” source

• I

  Intercom

  USA

  In-app messaging and analytics

  “Intercom has access to high level account information (i.e. account name and number of users) as well as high level information about administrators authenticated to the platform (i.e. name, email, last login time and last report reviewed). Intercom is used for in-app messaging and analytics within the Culture Amp platform.” source

• M

  Merge

  USA

  HRIS integrations

  “Merge provides integrations to multiple HRIS providers. It enables Culture Amp customers to integrate with their chosen HRIS provider where Culture Amp does not have a native integration.” source

• M

  MongoDB

  USA

  Database storage

  “MongoDB is a database technology provider. It collects most PII fields collected by Culture Amp in relation regard to our Engagement product.” source

• N

  Netskope

  Data loss prevention and web security

  “Netskope is a data loss prevention and web security tooling integra” source

• P

  Pendo

  USA

  Customer feedback and user research data processing with AI analysis

  “Pendo processes customer feedback and user research data, including survey responses, interview notes, support interactions, feature requests, and other product feedback submitted by authorized users. The service uses artificial intelligence and machine learning technologies to analyze unstructured text, identify themes and trends, generate summaries, categorize feedback, and provide insights to support product discovery and decision-making. Processing activities may include the collection, storage, organization, aggregation, analysis, summarization, classification, and retrieval of feedback data. AI models may be used to generate insights, recommendations, topic clustering, sentiment analysis, and natural language summaries based on the information provided by users.” source

• P

  Proofpoint, Inc.

  USA

  Email security scanning and content retention

  “ProofPoint is an email security platform which scans all emails sent or received by a Culture Amp email address. The content of these messages and any attachments are scanned for malicious links, malicious code, or suspicious text and a copy of an email may be retained in the ProofPoint platform if it is suspected to be malicious.” source

• S

  Salesforce

  USA

  CRM for commercial information and customer interaction tracking

  “Customer Relationship Management (CRM) platform that records and stores commercial information and interactions with our customers throughout the customer lifecycle.” source

• S

  Sentry

  USA, EEA

  Error and performance monitoring

  “Sentry is an error monitoring tool. They also provide performance monitoring software.” source

• S

  Skilljar

  USA

  SSO authentication and storage of user data for training sites

  “Skilljar uses SSO login for some customers to validate what course content they can access on our customer training site. Skilljar stores name, email, company, and role type (admin, manager, other).” source

• S

  Splunk

  Ireland

  Security monitoring, threat detection, and incident response

  “Splunk is a security information and event management (SIEM) and analytics platform used to collect, index, search, monitor, and analyse security and operational event data. Splunk Enterprise Security provides additional security monitoring, correlation, alerting, and investigation capabilities to support threat detection, incident response, and security operations. All PII fields collected by Culture Amp may be captured and processed by Splunk for the purposes of security monitoring, threat detection, investigation, incident response, and maintaining the security of Culture Amp systems.” source

• T

  Temporal

  USA

  Background task processing for scheduled jobs

  “Temporal provides background task processing for jobs that run on a schedule or other triggers (e.g. send email when the survey opens to all participants).” source

• T

  Twilio

  USA

  Automated messaging and notification delivery

  “Twilio is a cloud-based communications platform that enables Culture Amp to deliver automated messages and notifications via SMS and email. The platform facilitates secure and reliable communication between our team and customers.” source

• V

  Vitally

  USA

  Centralized storage of customer data and email monitoring

  “Vitally stores all core customer data in one place - email communication, platform usage, and commercial data. Vitally can read all emails for users with Gmail connected, including sensitive PII.” source

• Z

  Zendesk

  EEA

  Customer service quality assurance and message retention

  “Zendesk is a Customer Service Quality Assurance Tool that Culture Amp Support leverages to review chats and emails that customers initiate with our team. Contents of the messages are retained in the Klaus platform, however all names and email addresses are masked.” source