CM.com
CM.com sells cloud software for business messaging, voice, payments, digital identity and event ticketing.
cm.com ↗ · CM.com N.V.
Subprocessors (16)
List updated May 7, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Support, performance of the Agreement Connect & Engage / Appmiral | “CM.com Affiliates” |
| | Network security Connect & Engage / Appmiral | “Cloudflare, Inc.” |
| | Analytics Connect & Engage / Appmiral | “Google Ireland Ltd.” |
| | Monitoring API traffic Connect & Engage / Appmiral | “Datadog, Inc.” |
| | Cloud services Connect & Engage / Appmiral | “Amazon Web Services EMEA SARL” |
| | Support, performance of the Agreement Connect & Engage / Conversational AI Cloud | “CM.com Affiliates” |
| | Azure Hosting/Cloud Services Connect & Engage / Conversational AI Cloud | “Microsoft Ireland Operations Limited” |
| | Network security Connect & Engage / Conversational AI Cloud | “Cloudflare, Inc.” |
| | Support, performance of the Agreement Connect & Engage / Conversational Channels | “CM.com Affiliates” |
| | Load balancing & Network security Connect & Engage / Conversational Channels | “Cloudflare, Inc.” |
| | Support, performance of the Agreement Connect & Engage / Conversational Router | “CM.com Affiliates” |
| | Cloud hosting and services provider Connect & Engage / Conversational Router | “Google Ireland Ltd.” |
| | Support, performance of the Agreement Connect & Engage / Customer Data Platform | “CM.com Affiliates” |
| | Cloud hosting and services provider Connect & Engage / Customer Data Platform | “Google Ireland Ltd.” |
| | Support, performance of the Agreement Connect & Engage / HALO | “CM.com Affiliates” |
| | Azure Hosting/Cloud Services Connect & Engage / HALO | “Microsoft Ireland Operations Limited” |
| | Network security Connect & Engage / HALO | “Cloudflare, Inc.” |
| | Personal information redaction; Vertex AI Platform Connect & Engage / HALO | “Google Ireland Ltd.” |
| | AI-based text-to-speech Connect & Engage / HALO | “Elevenlabs, Inc.” |
| | Support, performance of the Agreement Connect & Engage / Identity | “CM.com Affiliates” |
| | Support, performance of the Agreement Connect & Engage / Inspire | “CM.com Affiliates” |
| | Azure Hosting/Cloud Services Connect & Engage / Inspire | “Microsoft Ireland Operations Limited” |
| | Cloud Support Connect & Engage / Inspire | “CYSO B.V.” |
| | Support, performance of the Agreement Connect & Engage / Mobile Identity | “CM.com Affiliates” |
| | Provision of mobile identity services via operator connections Connect & Engage / Mobile Identity | “Sekura Mobile Intelligence, Ltd.” |
| | Support, performance of the Agreement Connect & Engage / Mobile Marketing Cloud | “CM.com Affiliates” |
| | Email delivery (Email Campaigns) Connect & Engage / Mobile Marketing Cloud | “SendGrid, Inc.” |
| | Email validation Connect & Engage / Mobile Marketing Cloud | “Hertza L.L.C. (ZeroBounce)” |
| | Support, performance of the Agreement Connect & Engage / Mobile Service Cloud | “CM.com Affiliates” |
| | Azure Hosting/Cloud Services Connect & Engage / Mobile Service Cloud | “Microsoft Ireland Operations Limited” |
| | Inbound email parsing Connect & Engage / Mobile Service Cloud | “Wildbit LLC” |
| | Email delivery (Email Campaigns) Connect & Engage / Mobile Service Cloud | “SendGrid, Inc.” |
| | Support, debugging Connect & Engage / Mobile Service Cloud | “Fullstory, Inc.” |
| | Custom channels Connect & Engage / Mobile Service Cloud | “OBI4wan B.V.” |
| | Co-browse Connect & Engage / Mobile Service Cloud | “Surfly B.V.” |
| | Digital mapping Connect & Engage / Mobile Service Cloud | “MaxMind, Inc.” |
| | Support, performance of the Agreement Connect & Engage / Sign | “CM.com Affiliates” |
| | Azure Hosting/Cloud Services Connect & Engage / Sign | “Microsoft Ireland Operations Limited” |
| | Cloud storage of signed dossiers. Connect & Engage / Sign | “Google Ireland Ltd.” |
| | Support, performance of the Agreement Connect & Engage / SMS | “CM.com Affiliates” |
| | Load balancing & Network security Connect & Engage / SMS | “Cloudflare, Inc.” |
| | Support, performance of the Agreement Connect & Engage / Tracedock | “CM.com Affiliates” |
| | Cloud hosting and Logging Connect & Engage / Tracedock | “Amazon Web Services EMEA SARL” |
| | Support, performance of the Agreement Connect & Engage / Verification as a Service | “CM.com Affiliates” |
| | Support, performance of the Agreement Connect & Engage / Voice | “CM.com Affiliates” |
| | Load balancing & Network security Connect & Engage / Voice | “Cloudflare, Inc.” |
| | Azure AI Services Connect & Engage / Voice | “Microsoft Ireland Operations Limited” |
| | Transcriptions for Voice API services Connect & Engage / Voice | “Amazon Web Services EMEA SARL” |
| | Transcriptions for Voice API services Connect & Engage / Voice | “Google Ireland Ltd.” |
| | Support, performance of the Agreement Live / CM.com Ticketing Platform | “CM.com Affiliates” |
-
Support, performance of the Agreement
“CM.com Affiliates”
- CloudflareUnited States, Global
Network security
“Cloudflare, Inc.”
- GoogleEuropean Economic Area
Analytics
“Google Ireland Ltd.”
- DatadogUnited States
Monitoring API traffic
“Datadog, Inc.”
- Amazon Web ServicesEuropean Economic Area
Cloud services
“Amazon Web Services EMEA SARL”
-
Support, performance of the Agreement
“CM.com Affiliates”
- Microsoft AzureEuropean Economic Area
Azure Hosting/Cloud Services
“Microsoft Ireland Operations Limited”
- CloudflareUnited States, Global
Network security
“Cloudflare, Inc.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- CloudflareUnited States, Global
Load balancing & Network security
“Cloudflare, Inc.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- GoogleEuropean Economic Area
Cloud hosting and services provider
“Google Ireland Ltd.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- GoogleEuropean Economic Area
Cloud hosting and services provider
“Google Ireland Ltd.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- Microsoft AzureEuropean Economic Area
Azure Hosting/Cloud Services
“Microsoft Ireland Operations Limited”
- CloudflareUnited States, Global
Network security
“Cloudflare, Inc.”
- GoogleEuropean Economic Area
Personal information redaction; Vertex AI Platform
“Google Ireland Ltd.”
- ElevenLabsUnited States
AI-based text-to-speech
“Elevenlabs, Inc.”
-
Support, performance of the Agreement
“CM.com Affiliates”
-
Support, performance of the Agreement
“CM.com Affiliates”
- Microsoft AzureEuropean Economic Area
Azure Hosting/Cloud Services
“Microsoft Ireland Operations Limited”
- CYSOEuropean Economic Area
Cloud Support
“CYSO B.V.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- Sekura Mobile IntelligenceUnited Kingdom
Provision of mobile identity services via operator connections
“Sekura Mobile Intelligence, Ltd.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- SendGridUnited States
Email delivery (Email Campaigns)
“SendGrid, Inc.”
- ZeroBounceUnited States
Email validation
“Hertza L.L.C. (ZeroBounce)”
-
Support, performance of the Agreement
“CM.com Affiliates”
- Microsoft AzureEuropean Economic Area
Azure Hosting/Cloud Services
“Microsoft Ireland Operations Limited”
- PostmarkUnited States
Inbound email parsing
“Wildbit LLC”
- SendGridUnited States
Email delivery (Email Campaigns)
“SendGrid, Inc.”
- FullstoryUnited States
Support, debugging
“Fullstory, Inc.”
- OBI4wanNetherlands
Custom channels
“OBI4wan B.V.”
- SurflyNetherlands
Co-browse
“Surfly B.V.”
- MaxmindUnited States
Digital mapping
“MaxMind, Inc.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- Microsoft AzureEuropean Economic Area
Azure Hosting/Cloud Services
“Microsoft Ireland Operations Limited”
- GoogleEuropean Economic Area
Cloud storage of signed dossiers.
“Google Ireland Ltd.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- CloudflareUnited States, Global
Load balancing & Network security
“Cloudflare, Inc.”
-
Support, performance of the Agreement
“CM.com Affiliates”
- Amazon Web ServicesEuropean Economic Area
Cloud hosting and Logging
“Amazon Web Services EMEA SARL”
-
Support, performance of the Agreement
“CM.com Affiliates”
-
Support, performance of the Agreement
“CM.com Affiliates”
- CloudflareUnited States, Global
Load balancing & Network security
“Cloudflare, Inc.”
- Microsoft AzureEuropean Economic Area
Azure AI Services
“Microsoft Ireland Operations Limited”
- Amazon Web ServicesEuropean Economic Area
Transcriptions for Voice API services
“Amazon Web Services EMEA SARL”
- GoogleEuropean Economic Area
Transcriptions for Voice API services
“Google Ireland Ltd.”
-
Support, performance of the Agreement
“CM.com Affiliates”