Click4Assistance
Click4Assistance sells live chat, chatbot and omnichannel messaging software for customer contact teams.
click4assistance.co.uk ↗ · Click4Assistance Ltd
Subprocessors (11)
List updated Jul 10, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Hyve Managed Hosting United Kingdom | Managed hosting and infrastructure management Click4Assistance Platform (Production) | “Supplier Name: Hyve Managed Hosting” |
| Microsoft 365 United Kingdom | Email relay for select clients Click4Assistance Platform (Production) | “Supplier Name: Microsoft (M365) Service Provided: Email relay services” |
| Microsoft Azure United Kingdom | Virtual server, database hosting and storage Click4Assistance Platform (Production) | “Supplier Name: Microsoft (Azure)” |
| Twilio United States | Integration for WhatsApp, SMS and Click2Call Click4Assistance Platform (Production) | “Supplier Name: Twilio” |
| | STUN / TURN services supporting video chat Click4Assistance Platform (Production) | “Supplier Name: Xirsys LLC” |
| OpenAI Global | Generative AI API services for chatbot responses Click4Assistance Platform (Production) | “Supplier Name: Open AI” |
| Clearbooks United Kingdom | Online bookkeeping, accounting and invoicing Click4Assistance Business Operations | “Supplier Name: Clearbooks” |
| Access Paysuite United Kingdom | Direct debit payment processing Click4Assistance Business Operations | “Supplier Name: Access Paysuite (Formerly SmartDebit)” |
| Your Business Voice United Kingdom | Out-of-hours call answering service Click4Assistance Business Operations | “Supplier Name: Your Business Voice” |
| Microsoft 365 United Kingdom | Company email, collaboration and file sharing Click4Assistance Business Operations | “Supplier Name: Microsoft (M365) Service Provided: Cloud-based productivity, email and collaboration services” |
| Microsoft Dynamics 365 United Kingdom | Customer relationship management Click4Assistance Business Operations | “Supplier Name: Microsoft (Dynamics 365)” |
| Simply Mail Solutions United Kingdom | Email security and spam filtering Click4Assistance Business Operations | “Supplier Name: Simply Mail Solutions (FutureSpam)” |
- Hyve Managed HostingUnited Kingdom
Managed hosting and infrastructure management
“Supplier Name: Hyve Managed Hosting”
- Microsoft 365United Kingdom
Email relay for select clients
“Supplier Name: Microsoft (M365) Service Provided: Email relay services”
- Microsoft AzureUnited Kingdom
Virtual server, database hosting and storage
“Supplier Name: Microsoft (Azure)”
- TwilioUnited States
Integration for WhatsApp, SMS and Click2Call
“Supplier Name: Twilio”
- XirsysUnited States
STUN / TURN services supporting video chat
“Supplier Name: Xirsys LLC”
- OpenAIGlobal
Generative AI API services for chatbot responses
“Supplier Name: Open AI”
- ClearbooksUnited Kingdom
Online bookkeeping, accounting and invoicing
“Supplier Name: Clearbooks”
- Access PaysuiteUnited Kingdom
Direct debit payment processing
“Supplier Name: Access Paysuite (Formerly SmartDebit)”
- Your Business VoiceUnited Kingdom
Out-of-hours call answering service
“Supplier Name: Your Business Voice”
- Microsoft 365United Kingdom
Company email, collaboration and file sharing
“Supplier Name: Microsoft (M365) Service Provided: Cloud-based productivity, email and collaboration services”
- Microsoft Dynamics 365United Kingdom
Customer relationship management
“Supplier Name: Microsoft (Dynamics 365)”
- Simply Mail SolutionsUnited Kingdom
Email security and spam filtering
“Supplier Name: Simply Mail Solutions (FutureSpam)”