C

ChartMogul

ChartMogul provides a SaaS metrics and growth platform for tracking analytics, forecasting, and benchmarks.

vendor	purpose	evidence
A Amazon Web Services Luxembourg	Infrastructure hosting, database backups, email delivery, AI feature processing	“All of ChartMogul’s infrastructure is hosted on AWS virtual servers. AWS also stores our database backups. These backups are fully encrypted. We also use AWS SES to send transactional emails (not marketing emails) from the ChartMogul application to our Users. Our core infrastructure is hosted in Ireland (eu-west 1). For Users who choose to use our optional AI-powered features, we use Amazon Bedrock to process prompts and relevant account data, generate AI responses, and provide the requested functionality using AWS infrastructure located within the European Union.” source
A Anthropic Ireland	Business productivity AI services	“We use Anthropic's enterprise AI services as a general business productivity tool.” source
C ChartMogul LLC South Korea	Design, Engineering, and Product services	“ChartMogul LLC Address: (17-101), 17F, 373 Gangnam-daero, Seocho-gu, 06621 Seoul, Korea. Data Security Certifications: none; data processing agreement, with standard contractual clauses, in place. Data Processed: Potentially all data processed by ChartMogul as outlined in our data processing agreement. Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Design, Engineering, and Product services to ChartMogul.” source
C ChartMogul Ltd United Kingdom	Engineering, Product, Design, Executive, and management services	“ChartMogul Ltd Address: 71-75 Shelton Street, Covent Garden, WC2H 9JQ London, United Kingdom. Data Security Certifications: none; data processing agreement, with standard contractual clauses, in place. Data Processed: Potentially all data processed by ChartMogul as outlined in our data processing agreement. Use: This is the parent/holding company of the ChartMogul group that provides primarily Engineering, Product, Design, Executive, and related management services to ChartMogul within the ChartMogul group, including strategic oversight and support of the ChartMogul platform.” source
C ChartMogul Technology Canada Ltd Canada	Sales and Customer Support	“ChartMogul Technology Canada Ltd Address: 321 Water Street, Suite 501, Vancouver, BC V6B 1B8, Canada. Data Security Certifications: none; data processing agreement, with standard contractual clauses, in place. Data Processed: Potentially all data processed by ChartMogul as outlined in our data processing agreement. Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Sales and Customer Support services to ChartMogul.” source
D Datadog USA	Platform monitoring and analysis	“We use Datadog for monitoring, observability, troubleshooting, and performance analysis of the ChartMogul platform and services, including ChartMogul's AI-powered features.” source
F Fireflies.ai USA	Sales call recording and note-taking	“We use Fireflies as an AI assistant to record and take notes during sales calls only with consent.” source
G Google Workspace Ireland	Email and document management	“We use Google Workspace for all ChartMogul email, as well as for document and spreadsheet creation, editing, storage, and sharing.” source
H Help Scout USA	Customer support and ticketing	“We use Help Scout to provide customer support and ticketing.” source
J Jitsu USA	Event data capture	“We use Jitsu to capture event data from various sources, including our application, website, and mobile application.” source
L Linear USA	Internal task management	“We use Linear to manage internal tickets and track projects and tasks.” source
N Nylas USA	Email account integration	“We use Nylas’ Email API to allow Users to connect their email accounts to the ChartMogul platform, and thereby display messages, with threads and attachments, and send emails via the ChartMogul platform.” source
O OpenAI Ireland Ltd Ireland	AI data enrichment and business productivity	“We use OpenAI to provide an optional AI-powered data enrichment feature which allows our customers to enhance their customer data using information extracted from publicly available websites. We also use OpenAI's enterprise AI services as a general business productivity tool.” source
S Snowflake Computing Netherlands B.V. Netherlands	Data warehousing and analytics	“Data warehouse solution and data analysis engine to improve the performance of our subscription analytics platform.” source
V Vercel USA	Web application hosting for support workflows	“We use Vercel to host web applications that integrate with Help Scout, our customer support ticketing system. These applications fetch and display data from other tools to improve support workflows, and Vercel processes the data to render it, but does not store the data.” source

• A

  Amazon Web Services

  Luxembourg

  Infrastructure hosting, database backups, email delivery, AI feature processing

  “All of ChartMogul’s infrastructure is hosted on AWS virtual servers. AWS also stores our database backups. These backups are fully encrypted. We also use AWS SES to send transactional emails (not marketing emails) from the ChartMogul application to our Users. Our core infrastructure is hosted in Ireland (eu-west 1). For Users who choose to use our optional AI-powered features, we use Amazon Bedrock to process prompts and relevant account data, generate AI responses, and provide the requested functionality using AWS infrastructure located within the European Union.” source

• A

  Anthropic

  Ireland

  Business productivity AI services

  “We use Anthropic's enterprise AI services as a general business productivity tool.” source

• C

  ChartMogul LLC

  South Korea

  Design, Engineering, and Product services

  “ChartMogul LLC Address: (17-101), 17F, 373 Gangnam-daero, Seocho-gu, 06621 Seoul, Korea. Data Security Certifications: none; data processing agreement, with standard contractual clauses, in place. Data Processed: Potentially all data processed by ChartMogul as outlined in our data processing agreement. Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Design, Engineering, and Product services to ChartMogul.” source

• C

  ChartMogul Ltd

  United Kingdom

  Engineering, Product, Design, Executive, and management services

  “ChartMogul Ltd Address: 71-75 Shelton Street, Covent Garden, WC2H 9JQ London, United Kingdom. Data Security Certifications: none; data processing agreement, with standard contractual clauses, in place. Data Processed: Potentially all data processed by ChartMogul as outlined in our data processing agreement. Use: This is the parent/holding company of the ChartMogul group that provides primarily Engineering, Product, Design, Executive, and related management services to ChartMogul within the ChartMogul group, including strategic oversight and support of the ChartMogul platform.” source

• C

  ChartMogul Technology Canada Ltd

  Canada

  Sales and Customer Support

  “ChartMogul Technology Canada Ltd Address: 321 Water Street, Suite 501, Vancouver, BC V6B 1B8, Canada. Data Security Certifications: none; data processing agreement, with standard contractual clauses, in place. Data Processed: Potentially all data processed by ChartMogul as outlined in our data processing agreement. Use: This is a wholly owned and controlled subsidiary of the ChartMogul group that provides primarily Sales and Customer Support services to ChartMogul.” source

• D

  Datadog

  USA

  Platform monitoring and analysis

  “We use Datadog for monitoring, observability, troubleshooting, and performance analysis of the ChartMogul platform and services, including ChartMogul's AI-powered features.” source

• F

  Fireflies.ai

  USA

  Sales call recording and note-taking

  “We use Fireflies as an AI assistant to record and take notes during sales calls only with consent.” source

• G

  Google Workspace

  Ireland

  Email and document management

  “We use Google Workspace for all ChartMogul email, as well as for document and spreadsheet creation, editing, storage, and sharing.” source

• H

  Help Scout

  USA

  Customer support and ticketing

  “We use Help Scout to provide customer support and ticketing.” source

• J

  Jitsu

  USA

  Event data capture

  “We use Jitsu to capture event data from various sources, including our application, website, and mobile application.” source

• L

  Linear

  USA

  Internal task management

  “We use Linear to manage internal tickets and track projects and tasks.” source

• N

  Nylas

  USA

  Email account integration

  “We use Nylas’ Email API to allow Users to connect their email accounts to the ChartMogul platform, and thereby display messages, with threads and attachments, and send emails via the ChartMogul platform.” source

• O

  OpenAI Ireland Ltd

  Ireland

  AI data enrichment and business productivity

  “We use OpenAI to provide an optional AI-powered data enrichment feature which allows our customers to enhance their customer data using information extracted from publicly available websites. We also use OpenAI's enterprise AI services as a general business productivity tool.” source

• S

  Snowflake Computing Netherlands B.V.

  Netherlands

  Data warehousing and analytics

  “Data warehouse solution and data analysis engine to improve the performance of our subscription analytics platform.” source

• V

  Vercel

  USA

  Web application hosting for support workflows

  “We use Vercel to host web applications that integrate with Help Scout, our customer support ticketing system. These applications fetch and display data from other tools to improve support workflows, and Vercel processes the data to render it, but does not store the data.” source