C

Certinia

Certinia sells cloud ERP, professional services automation and finance software built on the Salesforce platform for services businesses.

vendor	purpose	evidence
C Certinia affiliate Certinia Inc. United States	Customer support, including technical operations Customer Support for all Services	“Certinia Inc. Certinia Affiliate United States”
C Certinia Australia Pty Ltd affiliate Australia	Customer support, including technical operations Customer Support for all Services	“Certinia Australia Pty Ltd Certinia Affiliate Australia”
C Certinia Canada, Inc. affiliate Canada	Customer support, including technical operations Customer Support for all Services	“Certinia Canada, Inc. Certinia Affiliate Canada”
C Certinia Spain NL affiliate Spain	Customer support, including technical operations Customer Support for all Services	“Certinia Spain NL Certinia Affiliate Spain”
C Certinia UK Limited affiliate United Kingdom	Customer support, including technical operations Customer Support for all Services	“Certinia UK Limited Certinia Affiliate United Kingdom”
C Certinia Netherlands BV affiliate Netherlands	Customer support, including technical operations Customer Support for all Services	“Certinia Netherlands BV Certinia Affiliate Netherlands”
C Certinia Ireland Ltd affiliate Ireland	Customer support, including technical operations Customer Support for all Services	“Certinia Ireland Ltd Certinia Affiliate Ireland”
M Metacube Software Metacube Software, Pvt. Ltd. India	Third-party customer support provider Customer Support for all Services	“Metacube Software, Pvt. Ltd. Third-Party Service Provider: Customer Support”
C Concentrix Concentrix Solutions Corporation India	Third-party customer support provider Customer Support for all Services	“Concentrix Solutions Corporation Third-Party Service Provider: Customer Support”
A Amazon Web Services Global	Used where a customer accesses services through the Certinia CLX system Customer Support for all Services	“AWS Where a Customer accesses services through the Certinia CLX system”
S Salesforce Global	Infrastructure for storing and processing Customer Data for Core Services Customer Data Storage and processing	“Salesforce and its entities are sub-processor for Customer Data.”
C Conga AppExtremes LLC Global	Conga Composer, Conductor, Workflow, Contracts, Sign and Grid applications, resold Core Services	“AppExtremes LLC (dba “Conga”)”
C Cloud Elements Cloud Elements Inc. Global	Integration Hub Connectors, resold Core Services	“Cloud Elements Inc.”
A Anthropic Anthropic, PBC United States, Global	Claude generative AI model in Professional Services automation Core Services	“Anthropic, PBC”
G Google Google LLC United States, Global	Gemini generative AI model in Professional Services automation Core Services	“Google LLC”
P Plaid Global	Bank integration support for reconciling bank details Bank application connectors	“Plaid Global Bank integration support”
W Weaviate B.V. Weaviate B.V. / Weaviate, Inc. Global	Weaviate Cloud vector database for embeddings, RAG and AI search Veda Accelerate Sub-processors	“Weaviate (Weaviate B.V. / Weaviate, Inc.)”
C Cerebras Cerebras Systems Inc. United States	Cerebras Inference cloud compute API for LLM inference Veda Accelerate Sub-processors	“Cerebras Systems Inc.”
E E2B FoundryLabs, Inc. United States, Global	Cloud sandboxes for AI agents to execute code and process data Veda Accelerate Sub-processors	“FoundryLabs, Inc. ("E2B")”
S Supabase Supabase Pte. Ltd. Singapore, United States	Hosted Postgres, authentication, storage, realtime and edge functions Veda Accelerate Sub-processors	“Supabase Pte. Ltd.”
U Upstash Upstash, Inc. Global	Serverless Redis, Kafka, QStash and vector database for caching and queueing Veda Accelerate Sub-processors	“Upstash, Inc.”
F Fly.io Fly.io, Inc. Global, United States	Application-hosting platform for running and storing workloads Veda Accelerate Sub-processors	“Fly.io, Inc.”
P Paragon Forge Technology, Inc. United States	Embedded iPaaS providing third-party SaaS integration connectors Veda Accelerate Sub-processors	“Forge Technology, Inc. d/b/a Paragon”
U Upsolve AI Upsolve Labs, Inc. United States, United Kingdom, European Union	Embedded analytics and BI platform with customer-facing dashboards Veda Accelerate Sub-processors	“Upsolve Labs, Inc. d/b/a Upsolve AI”
P PostHog PostHog, Inc. United States, European Union	Product analytics, session replay, feature flags, heatmaps Veda Accelerate Sub-processors	“PostHog, Inc.”
D Datadog Datadog, Inc. United States, European Union	Infrastructure monitoring, APM, log management, telemetry Veda Accelerate Sub-processors	“Datadog, Inc.”
B Better Stack Better Stack, Inc. European Union, United States	Log management, uptime monitoring, error tracking, incident management Veda Accelerate Sub-processors	“Better Stack, Inc.”
R Rev Rev.com, Inc. United States, Global	Audio/video transcription, captioning and translation (rev.ai API) Veda Accelerate Sub-processors	“Rev.com, Inc.”
R Recall.ai Hyperdoc Inc. United States	Meeting Bot API for recording and transcribing video-conference meetings Veda Accelerate Sub-processors	“Recall.ai (Hyperdoc Inc.)”

• C

  Certinia affiliate

  United States

  Customer support, including technical operations

  “Certinia Inc. Certinia Affiliate United States”

• C

  Certinia Australia Pty Ltd affiliate

  Australia

  Customer support, including technical operations

  “Certinia Australia Pty Ltd Certinia Affiliate Australia”

• C

  Certinia Canada, Inc. affiliate

  Canada

  Customer support, including technical operations

  “Certinia Canada, Inc. Certinia Affiliate Canada”

• C

  Certinia Spain NL affiliate

  Spain

  Customer support, including technical operations

  “Certinia Spain NL Certinia Affiliate Spain”

• C

  Certinia UK Limited affiliate

  United Kingdom

  Customer support, including technical operations

  “Certinia UK Limited Certinia Affiliate United Kingdom”

• C

  Certinia Netherlands BV affiliate

  Netherlands

  Customer support, including technical operations

  “Certinia Netherlands BV Certinia Affiliate Netherlands”

• C

  Certinia Ireland Ltd affiliate

  Ireland

  Customer support, including technical operations

  “Certinia Ireland Ltd Certinia Affiliate Ireland”

• M

  Metacube Software

  India

  Third-party customer support provider

  “Metacube Software, Pvt. Ltd. Third-Party Service Provider: Customer Support”

• C

  Concentrix

  India

  Third-party customer support provider

  “Concentrix Solutions Corporation Third-Party Service Provider: Customer Support”

• A

  Amazon Web Services

  Global

  Used where a customer accesses services through the Certinia CLX system

  “AWS Where a Customer accesses services through the Certinia CLX system”

• S

  Salesforce

  Global

  Infrastructure for storing and processing Customer Data for Core Services

  “Salesforce and its entities are sub-processor for Customer Data.”

• C

  Conga

  Global

  Conga Composer, Conductor, Workflow, Contracts, Sign and Grid applications, resold

  “AppExtremes LLC (dba “Conga”)”

• C

  Cloud Elements

  Global

  Integration Hub Connectors, resold

  “Cloud Elements Inc.”

• A

  Anthropic

  United States, Global

  Claude generative AI model in Professional Services automation

  “Anthropic, PBC”

• G

  Google

  United States, Global

  Gemini generative AI model in Professional Services automation

  “Google LLC”

• P

  Plaid

  Global

  Bank integration support for reconciling bank details

  “Plaid Global Bank integration support”

• W

  Weaviate B.V.

  Global

  Weaviate Cloud vector database for embeddings, RAG and AI search

  “Weaviate (Weaviate B.V. / Weaviate, Inc.)”

• C

  Cerebras

  United States

  Cerebras Inference cloud compute API for LLM inference

  “Cerebras Systems Inc.”

• E

  E2B

  United States, Global

  Cloud sandboxes for AI agents to execute code and process data

  “FoundryLabs, Inc. ("E2B")”

• S

  Supabase

  Singapore, United States

  Hosted Postgres, authentication, storage, realtime and edge functions

  “Supabase Pte. Ltd.”

• U

  Upstash

  Global

  Serverless Redis, Kafka, QStash and vector database for caching and queueing

  “Upstash, Inc.”

• F

  Fly.io

  Global, United States

  Application-hosting platform for running and storing workloads

  “Fly.io, Inc.”

• P

  Paragon

  United States

  Embedded iPaaS providing third-party SaaS integration connectors

  “Forge Technology, Inc. d/b/a Paragon”

• U

  Upsolve AI

  United States, United Kingdom, European Union

  Embedded analytics and BI platform with customer-facing dashboards

  “Upsolve Labs, Inc. d/b/a Upsolve AI”

• P

  PostHog

  United States, European Union

  Product analytics, session replay, feature flags, heatmaps

  “PostHog, Inc.”

• D

  Datadog

  United States, European Union

  Infrastructure monitoring, APM, log management, telemetry

  “Datadog, Inc.”

• B

  Better Stack

  European Union, United States

  Log management, uptime monitoring, error tracking, incident management

  “Better Stack, Inc.”

• R

  Rev

  United States, Global

  Audio/video transcription, captioning and translation (rev.ai API)

  “Rev.com, Inc.”

• R

  Recall.ai

  United States

  Meeting Bot API for recording and transcribing video-conference meetings

  “Recall.ai (Hyperdoc Inc.)”