Catalyst
Catalyst sells a customer success platform to help customer success teams manage accounts and retention.
catalyst.io ↗ · Catalyst Software Corporation
Subprocessors (26)
Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Cloud Service Provider Infrastructure subprocessors | “Entity Name: Amazon Web Services, Inc. Subprocessing Activities: Cloud Service Provider” |
| | Cloud Service Provider Infrastructure subprocessors | “Entity Name: Google Cloud Subprocessing Activities: Cloud Service Provider” |
| | Cloud-based Customer Support Services Other subprocessors | “Entity Name: Zendesk, Inc. Subprocessing Activities: Cloud-based Customer Support Services” |
| | Digital User Experience Cloud-based platform Other subprocessors | “Entity Name: FullStory Subprocessing Activities: Digital User Experience Cloud-based platform” |
| SendGrid United States | Email Communication Cloud-based platform Other subprocessors | “Entity Name: SendGrid Subprocessing Activities: Email Communication Cloud-based platform” |
| | In-app services including promotional banners, walk-throughs, and support chat Other subprocessors | “Entity Name: Intercom, Inc. Subprocessing Activities: In-app services including promotional banners, walk-throughs, and support chat” |
| | AI writing tool Other subprocessors | “Entity Name: Jasper AI, Inc. Subprocessing Activities: AI writing tool” |
| | LLM processing via APIs for Account Summary features Other subprocessors | “Entity Name: OpenAI, L.L.C. Subprocessing Activities: LLM processing via APIs for Account Summary features” |
| | Connectivity monitoring, logging & analytics Other subprocessors | “Entity Name: New Relic, Inc. Subprocessing Activities: Connectivity monitoring, logging & analytics” |
| Axiom United States | Logging management Other subprocessors | “Entity Name: Axiom Subprocessing Activities: Logging management” |
| pganalyze United States | Database efficiency Other subprocessors | “Entity Name: pganalyze Subprocessing Activities: Database efficiency” |
| Auth0 United States | Authorization and authentication Other subprocessors | “Entity Name: Auth0 Subprocessing Activities: Authorization and authentication” |
| | Vector database Other subprocessors | “Entity Name: TurboPuffer Subprocessing Activities: Vector database” |
| Mixpanel United States | Product usage reporting Other subprocessors | “Entity Name: Mixpanel Subprocessing Activities: Product usage reporting” |
| Segment United States | Product usage reporting Other subprocessors | “Entity Name: Segment Subprocessing Activities: Product usage reporting” |
| | Cloud computing-based data warehouse Other subprocessors | “Entity Name: Snowflake Inc. Subprocessing Activities: Cloud computing-based data warehouse” |
| | ELT as a service platform Other subprocessors | “Entity Name: Fivetran Inc. Subprocessing Activities: ELT as a service platform” |
| | Data analytics platform Other subprocessors | “Entity Name: Databricks Inc. Subprocessing Activities: Data analytics platform” |
| | CRM Platform Other subprocessors | “Entity Name: Salesforce Inc. Subprocessing Activities: CRM Platform” |
| TiDB Cloud United States | Cloud database provider Other subprocessors | “Entity Name: TiDB Cloud Subprocessing Activities: Cloud database provider” |
| Vercel United States | Application Platform Totango in-app subprocessors | “Entity Name: Vercel Subprocessing Activities: Application Platform” |
| Cloudflare United States | Web application firewall Totango in-app subprocessors | “Entity Name: Cloudflare Subprocessing Activities: Web application firewall” |
| Stripe United States | Billing & subscription management Totango in-app subprocessors | “Entity Name: Stripe Subprocessing Activities: Billing & subscription management” |
| | — Totango affiliates | “Entity Name: Totango Metrics Ltd. Entity Country: Israel” |
| | — Totango affiliates | “Entity Name: LOU Web Technologies Entity Country: United States” |
| | — Totango affiliates | “Entity Name: Catalyst Software Corporation Entity Country: United States” |
- Amazon Web ServicesUnited States, Germany, Ireland
Cloud Service Provider
“Entity Name: Amazon Web Services, Inc. Subprocessing Activities: Cloud Service Provider”
- Google Cloud PlatformUnited States
Cloud Service Provider
“Entity Name: Google Cloud Subprocessing Activities: Cloud Service Provider”
- ZendeskUnited States
Cloud-based Customer Support Services
“Entity Name: Zendesk, Inc. Subprocessing Activities: Cloud-based Customer Support Services”
- FullstoryUnited States
Digital User Experience Cloud-based platform
“Entity Name: FullStory Subprocessing Activities: Digital User Experience Cloud-based platform”
- SendGridUnited States
Email Communication Cloud-based platform
“Entity Name: SendGrid Subprocessing Activities: Email Communication Cloud-based platform”
- IntercomUnited States
In-app services including promotional banners, walk-throughs, and support chat
“Entity Name: Intercom, Inc. Subprocessing Activities: In-app services including promotional banners, walk-throughs, and support chat”
- JasperUnited States
AI writing tool
“Entity Name: Jasper AI, Inc. Subprocessing Activities: AI writing tool”
- OpenAIUnited States
LLM processing via APIs for Account Summary features
“Entity Name: OpenAI, L.L.C. Subprocessing Activities: LLM processing via APIs for Account Summary features”
- New RelicUnited States
Connectivity monitoring, logging & analytics
“Entity Name: New Relic, Inc. Subprocessing Activities: Connectivity monitoring, logging & analytics”
- AxiomUnited States
Logging management
“Entity Name: Axiom Subprocessing Activities: Logging management”
- pganalyzeUnited States
Database efficiency
“Entity Name: pganalyze Subprocessing Activities: Database efficiency”
- Auth0United States
Authorization and authentication
“Entity Name: Auth0 Subprocessing Activities: Authorization and authentication”
- turbopufferUnited States
Vector database
“Entity Name: TurboPuffer Subprocessing Activities: Vector database”
- MixpanelUnited States
Product usage reporting
“Entity Name: Mixpanel Subprocessing Activities: Product usage reporting”
- SegmentUnited States
Product usage reporting
“Entity Name: Segment Subprocessing Activities: Product usage reporting”
- SnowflakeUnited States
Cloud computing-based data warehouse
“Entity Name: Snowflake Inc. Subprocessing Activities: Cloud computing-based data warehouse”
- FivetranUnited States
ELT as a service platform
“Entity Name: Fivetran Inc. Subprocessing Activities: ELT as a service platform”
- DatabricksUnited States
Data analytics platform
“Entity Name: Databricks Inc. Subprocessing Activities: Data analytics platform”
- SalesforceUnited States
CRM Platform
“Entity Name: Salesforce Inc. Subprocessing Activities: CRM Platform”
- TiDB CloudUnited States
Cloud database provider
“Entity Name: TiDB Cloud Subprocessing Activities: Cloud database provider”
- VercelUnited States
Application Platform
“Entity Name: Vercel Subprocessing Activities: Application Platform”
- CloudflareUnited States
Web application firewall
“Entity Name: Cloudflare Subprocessing Activities: Web application firewall”
- StripeUnited States
Billing & subscription management
“Entity Name: Stripe Subprocessing Activities: Billing & subscription management”
-
Purpose not stated
“Entity Name: Totango Metrics Ltd. Entity Country: Israel”
-
Purpose not stated
“Entity Name: LOU Web Technologies Entity Country: United States”
-
Purpose not stated
“Entity Name: Catalyst Software Corporation Entity Country: United States”