Capacity
AI-powered support automation platform, with AI agents and knowledge management, for businesses.
Used as a subprocessor by 1 company →
Subprocessors (23)
Checked Oct 27, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Web Services United States, Canada, United Kingdom, Australia | Cloud hosting and infrastructure Cloud Infrastructure and Hosting | “Amazon Web Services” |
| Microsoft Azure United States, European Union | IaaS compute, storage, and managed services Cloud Infrastructure and managed services | “Microsoft Azure” |
| Databricks United States | Data and AI platform for data engineering, model training and analytics Data analytics and AI/ML processing | “Databricks” |
| Elastic United States | Search, analytics and logging platform services Engineering | “Elastic Search” |
| Twilio United States, Global | SMS, MMS and voice communications; optional for scheduling SMS and voice communications | “Twilio” |
| Mailgun United States | Transactional email for AI Agents Transactional email delivery | “Mailgun” |
| OneSignal United States | Mobile and web push notifications Push notification delivery | “OneSignal” |
| Mixpanel United States | Tracking usage events and AI analytics Engineering | “Mixpanel” |
| Swisscom DCS+ Switzerland | Virtual datacenter and cloud hosting for Starmind; optional EU subprocessor Virtual datacenter and cloud hosting | “Swisscom DCS+” |
| OpenAI United States | Generative AI and LLM processing; optional Generative AI and LLM processing | “OpenAI” |
| Cloudflare United States, Global | CDN, edge networking, DDoS mitigation and web application firewall CDN and edge security | “Cloudflare” |
| Auth0 United States | User authentication and identity management Authentication and identity management | “Auth0” |
| Customer.io United States | Automated outbound messaging for Outbound Campaigns Outbound customer messaging | “Customer.io” |
| Luna web Germany | Server-side document and file conversion File and document conversion | “Luna web” |
| Postmark United States | Transactional emails and scheduling notifications Transactional email delivery | “Postmark” |
| Retell AI United States | AI-powered voice agent capabilities and conversational AI Conversational voice AI | “Retell AI” |
| Deepgram United States | Speech-to-text transcription Speech-to-text transcription | “Deepgram” |
| Bandwidth United States | Voice and SMS telecommunications infrastructure Voice and SMS delivery | “Bandwidth” |
| ElevenLabs United States | AI text to speech for Voice AI Agents; optional Engineering | “ElevenLabs” |
| DeepL Germany | Translation service; optional Cloud provider | “DeepL” |
| SendGrid United States | Transactional and automated emails Cloud provider | “SendGrid” |
| Retarus Switzerland | Transactional and automated emails; optional EU subprocessor Cloud provider | “Retarus” |
| Google Cloud Platform European Union | Translation service; optional Cloud translation service | “Google Cloud Platform” |
- Amazon Web ServicesUnited States, Canada, United Kingdom, Australia
Cloud hosting and infrastructure
“Amazon Web Services”
- Microsoft AzureUnited States, European Union
IaaS compute, storage, and managed services
“Microsoft Azure”
- DatabricksUnited States
Data and AI platform for data engineering, model training and analytics
“Databricks”
- ElasticUnited States
Search, analytics and logging platform services
“Elastic Search”
- TwilioUnited States, Global
SMS, MMS and voice communications; optional for scheduling
“Twilio”
- MailgunUnited States
Transactional email for AI Agents
“Mailgun”
- OneSignalUnited States
Mobile and web push notifications
“OneSignal”
- MixpanelUnited States
Tracking usage events and AI analytics
“Mixpanel”
- Swisscom DCS+Switzerland
Virtual datacenter and cloud hosting for Starmind; optional EU subprocessor
“Swisscom DCS+”
- OpenAIUnited States
Generative AI and LLM processing; optional
“OpenAI”
- CloudflareUnited States, Global
CDN, edge networking, DDoS mitigation and web application firewall
“Cloudflare”
- Auth0United States
User authentication and identity management
“Auth0”
- Customer.ioUnited States
Automated outbound messaging for Outbound Campaigns
“Customer.io”
- Luna webGermany
Server-side document and file conversion
“Luna web”
- PostmarkUnited States
Transactional emails and scheduling notifications
“Postmark”
- Retell AIUnited States
AI-powered voice agent capabilities and conversational AI
“Retell AI”
- DeepgramUnited States
Speech-to-text transcription
“Deepgram”
- BandwidthUnited States
Voice and SMS telecommunications infrastructure
“Bandwidth”
- ElevenLabsUnited States
AI text to speech for Voice AI Agents; optional
“ElevenLabs”
- DeepLGermany
Translation service; optional
“DeepL”
- SendGridUnited States
Transactional and automated emails
“SendGrid”
- RetarusSwitzerland
Transactional and automated emails; optional EU subprocessor
“Retarus”
- Google Cloud PlatformEuropean Union
Translation service; optional
“Google Cloud Platform”