Bugsnag
Bugsnag, a SmartBear product now branded Insight Hub, sells error monitoring and application stability management to software teams.
Subprocessors (27)
List updated Aug 12, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Amazon Web Services United States, Ireland | Data hosting For SmartBear Solutions | “Amazon AWS | Data Hosting | USA, Ireland” |
| Microsoft Azure United States | Data hosting For SmartBear Solutions | “Microsoft Azure | Data Hosting | USA” |
| Amplitude United States | Product and usage analytics; product engagement and messaging For SmartBear Solutions | “Amplitude | Product and Usage Analytics. Product Engagement and Messaging | USA” |
| Drift United States | Chat service For SmartBear Solutions | “Drift | Chat Service | USA” |
| Khoros United States | Community platform For SmartBear Solutions | “Lithium | Community Platform | USA” |
| | Identity management For SmartBear Solutions | “Google, Inc. | Identity Management | USA” |
| | Data hosting, product, marketing, and usage analytics For SmartBear Solutions | “Okta, Inc. | Data Hosting, Product, Marketing, and Usage Analytics | USA” |
| | Payment processing For SmartBear Solutions | “Stripe, Inc. | Payment Processing | USA” |
| Snowflake United States | Data warehouse For SmartBear Solutions | “Snowflake | Data warehouse | USA” |
| Fivetran United States | Data integration For SmartBear Solutions | “FiveTran | Data integration | USA” |
| LogRocket United States | Data monitoring For SmartBear Solutions | “LogRocket | Data monitoring | USA” |
| Replicated United States | License management (on-premise) For SmartBear Solutions | “Replicated | License Management (On-premise) | USA” |
| Atlassian United States, Australia | Project tracking; monitoring and incident reporting (StatusPage) For SmartBear Solutions | “Atlassian | Project Tracking; Monitoring and incident reporting (StatusPage) | USA, Australia” |
| PagerDuty United States | Incident management For SmartBear Solutions | “PagerDuty | Incident Management | USA” |
| Marketo United States | Marketing automation For Customer Communication | “Marketo | Marketing Automation | USA” |
| Salesforce United States | CRM, business intelligence and analytics For Customer Communication | “SalesForce | Customer Relationship Management, Business Intelligence & Analytics | USA” |
| | Internal and external communications For Customer Communication | “Slack Technologies, Inc. | Internal and external communications | USA” |
| | Email signature marketing For Customer Communication | “Sigstr, Inc. | Email Signature Marketing | USA” |
| | Customer communication For Customer Communication | “Sendgrid, Inc. | Customer Communication | USA” |
| Gainsight United States | Customer insights For Customer Communication | “Gainsight | Customer Insights | USA” |
| | Customer analytics For Customer Communication | “Segment.io | Customer analytics | USA” |
| | Contracting entity, account administration, billing, support and service delivery outside the US and Canada SmartBear Group Sub-processors | “SmartBear Ireland Limited | Contracting entity, account administration, billing, support” |
| | Product development, maintenance, operations, and technical support SmartBear Group Sub-processors | “SmartBear UK Limited | Product development, maintenance, operations, and technical” |
| | Product development, engineering, maintenance, customer care and technical support SmartBear Group Sub-processors | “SmartBear Software Sp.z.o.o. | Product development, engineering, maintenance, customer care” |
| | Product development, DevOps/cloud engineering, maintenance, customer care and support SmartBear Group Sub-processors | “SmartBear Software India | Product development, DevOps/cloud engineering, maintenance,” |
| | Product development, maintenance, operations and support for HipTest/CucumberStudio SmartBear Group Sub-processors | “HipTest SAS | Product development, maintenance, operations and support for” |
| | Product development, maintenance, operations, onboarding and support for QMetry SmartBear Group Sub-processors | “QMetry India Private Limited | Product development, maintenance, operations, onboarding and” |
- Amazon Web ServicesUnited States, Ireland
Data hosting
“Amazon AWS | Data Hosting | USA, Ireland”
- Microsoft AzureUnited States
Data hosting
“Microsoft Azure | Data Hosting | USA”
- AmplitudeUnited States
Product and usage analytics; product engagement and messaging
“Amplitude | Product and Usage Analytics. Product Engagement and Messaging | USA”
- DriftUnited States
Chat service
“Drift | Chat Service | USA”
- KhorosUnited States
Community platform
“Lithium | Community Platform | USA”
- GoogleUnited States
Identity management
“Google, Inc. | Identity Management | USA”
- OktaUnited States
Data hosting, product, marketing, and usage analytics
“Okta, Inc. | Data Hosting, Product, Marketing, and Usage Analytics | USA”
- StripeUnited States
Payment processing
“Stripe, Inc. | Payment Processing | USA”
- SnowflakeUnited States
Data warehouse
“Snowflake | Data warehouse | USA”
- FivetranUnited States
Data integration
“FiveTran | Data integration | USA”
- LogRocketUnited States
Data monitoring
“LogRocket | Data monitoring | USA”
- ReplicatedUnited States
License management (on-premise)
“Replicated | License Management (On-premise) | USA”
- AtlassianUnited States, Australia
Project tracking; monitoring and incident reporting (StatusPage)
“Atlassian | Project Tracking; Monitoring and incident reporting (StatusPage) | USA, Australia”
- PagerDutyUnited States
Incident management
“PagerDuty | Incident Management | USA”
- MarketoUnited States
Marketing automation
“Marketo | Marketing Automation | USA”
- SalesforceUnited States
CRM, business intelligence and analytics
“SalesForce | Customer Relationship Management, Business Intelligence & Analytics | USA”
- SlackUnited States
Internal and external communications
“Slack Technologies, Inc. | Internal and external communications | USA”
- SigstrUnited States
Email signature marketing
“Sigstr, Inc. | Email Signature Marketing | USA”
- SendGridUnited States
Customer communication
“Sendgrid, Inc. | Customer Communication | USA”
- GainsightUnited States
Customer insights
“Gainsight | Customer Insights | USA”
- SegmentUnited States
Customer analytics
“Segment.io | Customer analytics | USA”
-
Contracting entity, account administration, billing, support and service delivery outside the US and Canada
“SmartBear Ireland Limited | Contracting entity, account administration, billing, support”
-
Product development, maintenance, operations, and technical support
“SmartBear UK Limited | Product development, maintenance, operations, and technical”
-
Product development, engineering, maintenance, customer care and technical support
“SmartBear Software Sp.z.o.o. | Product development, engineering, maintenance, customer care”
-
Product development, DevOps/cloud engineering, maintenance, customer care and support
“SmartBear Software India | Product development, DevOps/cloud engineering, maintenance,”
-
Product development, maintenance, operations and support for HipTest/CucumberStudio
“HipTest SAS | Product development, maintenance, operations and support for”
-
Product development, maintenance, operations, onboarding and support for QMetry
“QMetry India Private Limited | Product development, maintenance, operations, onboarding and”