Brightidea
Brightidea sells innovation management software for collecting, evaluating and tracking ideas to enterprises.
brightidea.com ↗ · Brightidea, Inc.
Subprocessors (10)
List updated May 10, 2024 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Cloud service provider; storage of Customer Data Infrastructure Sub-Processors | “Amazon Web Services, Inc. Cloud Service Provider United States, Ireland” |
| | Connectivity logging and monitoring Service Specific Sub-Processors | “SolarWinds Worldwide, LLC Connectivity logging and monitoring via Papertrail United States” |
| | Error reporting Service Specific Sub-Processors | “Functional Software, Inc Error reporting via Sentry United States” |
| | Live support and customer engagement Service Specific Sub-Processors | “Intercom, Inc. Live Support and customer engagement United States” |
| | Storage Service Specific Sub-Processors | “Box, Inc. Storage United States” |
| | Email service provider Service Specific Sub-Processors | “Mailgun Technologies, Inc. Email service provider United States” |
| ZoomInfo United States | Conversation intelligence tool Service Specific Sub-Processors | “Zoominfo Conversation Intelligence Tool United States” |
| Appcues United States | Customer education Service Specific Sub-Processors | “Appcues Customer education United States” |
| Heap United States | Optional analytics Service Specific Sub-Processors | “Heap OPTIONAL: Analytics United States” |
| OpenAI OpenAI, L.L.C | Optional generative artificial intelligence Service Specific Sub-Processors | “OpenAI, L.L.C OPTIONAL: Generative Artificial Intelligence No Hosting of Service Data” |
- Amazon Web ServicesUnited States, Ireland
Cloud service provider; storage of Customer Data
“Amazon Web Services, Inc. Cloud Service Provider United States, Ireland”
- PapertrailUnited States
Connectivity logging and monitoring
“SolarWinds Worldwide, LLC Connectivity logging and monitoring via Papertrail United States”
- SentryUnited States
Error reporting
“Functional Software, Inc Error reporting via Sentry United States”
- IntercomUnited States
Live support and customer engagement
“Intercom, Inc. Live Support and customer engagement United States”
- BoxUnited States
Storage
“Box, Inc. Storage United States”
- MailgunUnited States
Email service provider
“Mailgun Technologies, Inc. Email service provider United States”
- ZoomInfoUnited States
Conversation intelligence tool
“Zoominfo Conversation Intelligence Tool United States”
- AppcuesUnited States
Customer education
“Appcues Customer education United States”
- HeapUnited States
Optional analytics
“Heap OPTIONAL: Analytics United States”
-
Optional generative artificial intelligence
“OpenAI, L.L.C OPTIONAL: Generative Artificial Intelligence No Hosting of Service Data”