Bigin
Bigin by Zoho is a lightweight CRM for small businesses to manage contacts, deals and customer conversations.
Subprocessors (2)
List updated Oct 8, 2026 · Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Twilio United States | Voice calling through the integrated telephony feature Third Party Service Providers | “Twilio | Zoho Bigin | To facilitate customers to initiate and receive calls with their end users for voice call functionality” |
| OpenAI United States | AI features: summaries, email writing, churn analysis, cross-sell, email reply drafting AI Service Providers | “OpenAI | Zoho Bigin | Summarize - Generates concise summaries of CRM records, notes, whatsapp messages, emails” |
- TwilioUnited States
Voice calling through the integrated telephony feature
“Twilio | Zoho Bigin | To facilitate customers to initiate and receive calls with their end users for voice call functionality”
- OpenAIUnited States
AI features: summaries, email writing, churn analysis, cross-sell, email reply drafting
“OpenAI | Zoho Bigin | Summarize - Generates concise summaries of CRM records, notes, whatsapp messages, emails”