B

Benevity

Benevity is a technology company.

vendor	purpose	evidence
A Adyen US, EU	Employee Engagement (Giving) Customer Engagement (CI Portal)	“Credit card payment processing for donors. May receive donor name, address and email only. Benevity does not collect, store or process any sensitive cardholder data (PAN, expiry, CVC)” source
A Amazon Web Services US	Employee Engagement (Volunteering, Giving, Micro-Actions, Affinity Groups) Community Investment (Grants, Versaic) Customer Engagement (CI Portal, API)	“Data centre and cloud infrastructure as a service provider. Benevity manages encryption keys. AWS has no access to client data within Benevity-managed infrastructure” source
A Atlassian Pty Ltd US	Benevity Internal	“Source code repository and ticketing system for production issues and changes. Atlassian has no access to client data within Benevity-managed infrastructure” source
B BlueSnap Inc. US, UK	Employee Engagement (Giving) Customer Engagement (CI Portal)	“Credit card payment processing for donors. May receive donor name, address and email only. Benevity does not collect, store or process any sensitive cardholder data (PAN, expiry, CVC)” source
B Boomi US	Benevity Platform (User Directory) Only applicable to clients with the Workday Certified Integration	“Platform integration cloud provider to manage Workday integration for payroll deductions. Benevity manages encryption keys. Boomi has no access to client data with Benevity infrastructure. (Applicable only to clients who have Workday Integration enabled)” source
C Cloudinary EU, US	Web traffic and user analytics	“Image Hosting” source
C Courier US	Employee Engagement (Spark, Affinity Groups)	“User notification preferences management software” source
D DocuSign US	Community Investment (Grants, Versaic)	“Document Signature services for Versaic and Grants applications.” source
F Foundever US, India	Benevity Support Services	“Subcontractor services to supplement Benevity Technical Support teams” source
G Google LLC US	Benevity Reporting Studio, supporting - Employee Engagement (Volunteering, Giving, Micro-Actions, Affinity Groups) - Community Investment (Grants, Versaic) - Customer Engagement (CI Portal, API)	“Infrastructure as a service provider for Benevity Reporting Studio, including Looker Business Intelligence Platform. Benevity manages encryption keys. Google has no access to client data within the Benevity infrastructure” source
I IGT I Outsourcing Lanka (Private) Limited (“IGT”) Sri Lanka	Benevity Support Services	“Subcontractor services to supplement Benevity Technical Support and Software Development teams” source
I Intercom EU	User Support	“User Support” source
M Mailchimp US	Benevity Support Services, B-Hive, Help Center	“Email template and delivery to users” source
M Mailgun EU	System emails to Users	“System emails to Users” source
M MixPanel EU	User Analytics	“User Analytics” source
M Modsquad, Inc US	Benevity Support Services	“Subcontractor services to supplement Benevity Technical Support teams.” source
N Ninja Partners, Ltd dba SupportNinja US, Philippines	Benevity Support Services	“Subcontractor services to supplement Benevity End User Care and Cause Support teams” source
O Okta US	Benevity Platform (User Directory)	“Identity and authentication management for Benevity systems and applications. Benevity manages encryption keys. OKTA has no access to client data within the Benevity instance” source
O OpenAI US	Benevity Internal	“Generative artificial intelligence support for Benevity systems and processes. Benevity does not use client data to build or train models.” source
P PayPal US	Employee Engagement (Giving) Customer Engagement (CI Portal)	“Credit card payment processing for donors. May receive name, address and email only. Benevity does not collect, store or process any sensitive cardholder data (PAN, Expiry, CVC).” source
P Pendo EU	Employee Engagement (Volunteering, Giving, Micro-Actions, Affinity Groups) Community Investment (Grants, Versaic) Customer Engagement (CI Portal, API)	“Product Analytics and User Feedback” source
P Ping Identity Corporation US	Benevity Platform (User Directory)	“Single Sign On provider for integration with clients identity provider (IPD).” source
R RaiseNow EU	Payment processing	“Payment processing” source
S Segment EU	User Analytics	“User Analytics” source
S Stripe US	Payment processing	“Payment processing” source
S strongDM US	Benevity Internal	“Access management and event logging for database infrastructure for Benevity teams. StrongDM has no access to client data.” source
S Surecall Contact Centers Ltd. US, Canada	Benevity Support Services	“Subcontractor services to supplement Benevity End User Care teams” source
Z Zendesk US	Benevity Support Services, B-Hive, Help Center, Causes Help	“Client ticketing and user support platform” source

• A

  Adyen

  US, EU

  Employee Engagement (Giving) Customer Engagement (CI Portal)

  “Credit card payment processing for donors. May receive donor name, address and email only. Benevity does not collect, store or process any sensitive cardholder data (PAN, expiry, CVC)” source

• A

  Amazon Web Services

  US

  Employee Engagement (Volunteering, Giving, Micro-Actions, Affinity Groups) Community Investment (Grants, Versaic) Customer Engagement (CI Portal, API)

  “Data centre and cloud infrastructure as a service provider. Benevity manages encryption keys. AWS has no access to client data within Benevity-managed infrastructure” source

• A

  Atlassian Pty Ltd

  US

  Benevity Internal

  “Source code repository and ticketing system for production issues and changes. Atlassian has no access to client data within Benevity-managed infrastructure” source

• B

  BlueSnap Inc.

  US, UK

  Employee Engagement (Giving) Customer Engagement (CI Portal)

  “Credit card payment processing for donors. May receive donor name, address and email only. Benevity does not collect, store or process any sensitive cardholder data (PAN, expiry, CVC)” source

• B

  Boomi

  US

  Benevity Platform (User Directory) Only applicable to clients with the Workday Certified Integration

  “Platform integration cloud provider to manage Workday integration for payroll deductions. Benevity manages encryption keys. Boomi has no access to client data with Benevity infrastructure. (Applicable only to clients who have Workday Integration enabled)” source

• C

  Cloudinary

  EU, US

  Web traffic and user analytics

  “Image Hosting” source

• C

  Courier

  US

  Employee Engagement (Spark, Affinity Groups)

  “User notification preferences management software” source

• D

  DocuSign

  US

  Community Investment (Grants, Versaic)

  “Document Signature services for Versaic and Grants applications.” source

• F

  Foundever

  US, India

  Benevity Support Services

  “Subcontractor services to supplement Benevity Technical Support teams” source

• G

  Google LLC

  US

  Benevity Reporting Studio, supporting - Employee Engagement (Volunteering, Giving, Micro-Actions, Affinity Groups) - Community Investment (Grants, Versaic) - Customer Engagement (CI Portal, API)

  “Infrastructure as a service provider for Benevity Reporting Studio, including Looker Business Intelligence Platform. Benevity manages encryption keys. Google has no access to client data within the Benevity infrastructure” source

• I

  IGT I Outsourcing Lanka (Private) Limited (“IGT”)

  Sri Lanka

  Benevity Support Services

  “Subcontractor services to supplement Benevity Technical Support and Software Development teams” source

• I

  Intercom

  EU

  User Support

  “User Support” source

• M

  Mailchimp

  US

  Benevity Support Services, B-Hive, Help Center

  “Email template and delivery to users” source

• M

  Mailgun

  EU

  System emails to Users

  “System emails to Users” source

• M

  MixPanel

  EU

  User Analytics

  “User Analytics” source

• M

  Modsquad, Inc

  US

  Benevity Support Services

  “Subcontractor services to supplement Benevity Technical Support teams.” source

• N

  Ninja Partners, Ltd dba SupportNinja

  US, Philippines

  Benevity Support Services

  “Subcontractor services to supplement Benevity End User Care and Cause Support teams” source

• O

  Okta

  US

  Benevity Platform (User Directory)

  “Identity and authentication management for Benevity systems and applications. Benevity manages encryption keys. OKTA has no access to client data within the Benevity instance” source

• O

  OpenAI

  US

  Benevity Internal

  “Generative artificial intelligence support for Benevity systems and processes. Benevity does not use client data to build or train models.” source

• P

  PayPal

  US

  Employee Engagement (Giving) Customer Engagement (CI Portal)

  “Credit card payment processing for donors. May receive name, address and email only. Benevity does not collect, store or process any sensitive cardholder data (PAN, Expiry, CVC).” source

• P

  Pendo

  EU

  Employee Engagement (Volunteering, Giving, Micro-Actions, Affinity Groups) Community Investment (Grants, Versaic) Customer Engagement (CI Portal, API)

  “Product Analytics and User Feedback” source

• P

  Ping Identity Corporation

  US

  Benevity Platform (User Directory)

  “Single Sign On provider for integration with clients identity provider (IPD).” source

• R

  RaiseNow

  EU

  Payment processing

  “Payment processing” source

• S

  Segment

  EU

  User Analytics

  “User Analytics” source

• S

  Stripe

  US

  Payment processing

  “Payment processing” source

• S

  strongDM

  US

  Benevity Internal

  “Access management and event logging for database infrastructure for Benevity teams. StrongDM has no access to client data.” source

• S

  Surecall Contact Centers Ltd.

  US, Canada

  Benevity Support Services

  “Subcontractor services to supplement Benevity End User Care teams” source

• Z

  Zendesk

  US

  Benevity Support Services, B-Hive, Help Center, Causes Help

  “Client ticketing and user support platform” source