Backtrace
Backtrace sells error reporting and crash monitoring software for games and applications, now part of Sauce Labs.
Subprocessors (13)
Checked Oct 24, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| | Cloud computing and storage Cloud provider | “Amazon Web Services, Inc. • Cloud provider” |
| Google Cloud Platform United States | Cloud compute and storage; Looker; Gemini AI and Vertex API Cloud provider | “Google Cloud Platform • Cloud provider (Google Cloud Platform, Looker, Gemini AI, Vertex API)” |
| Salesforce Service Cloud United States | Customer support ticketing system Service Cloud (Support) | “Salesforce • Service Cloud (Support)” |
| | Cloud compute and storage Engineering | “Akamai (Linode LLC) • Engineering” |
| | Outgoing customer communications and transactional emails (via Mandrill) Product | “Mailchimp (The Rocket Science Group, LLC ) • Product” |
| Beamer United States | In-app changelog and customer communications Product | “Beamer • Product” |
| Jira Australia | Bug and dev activity tracking for support and product quality Collaboration | “Atlassian/Jira • Collaboration” |
| MongoDB United States | Primary database for usernames, test reports, device sessions Data storage and processing | “MongoDB • Data storage and processing” |
| Fivetran United States | Etleap replicates data to Snowflake from internal databases and systems Data analytics | “Fivetran/Etleap • Data analytics” |
| Snowflake United States | Storage and analysis of platform data; analytics and archiving Data storage and processing | “Snowflake • Data storage and processing” |
| Confluent United States | Sauce Labs testing products and services Data storage and processing | “Confluent/Kafka • Data storage and processing” |
| Wayfound United States | AI agent supervision to analyze and categorize support chatbot transcripts Data analytics (Wayfound Agent Manager) | “Wayfound • Data analytics (Wayfound Agent Manager)” |
| Sauce Labs affiliate Sauce Labs Inc (Delaware), Sauce Labs Europe Services GmbH, Sauce Labs Europe GmbH (Berlin), Sauce Labs Canada, Inc. (British Columbia), Sauce Labs Software UK Ltd. (England), Sauce Labs Poland Sp. Z o.o., Sauce Labs India Pvt Ltd | Sauce Labs testing products and services Sauce Labs Group Subprocessor | “Sauce Labs Group Subprocessor” |
- Amazon Web ServicesUnited States
Cloud computing and storage
“Amazon Web Services, Inc. • Cloud provider”
- Google Cloud PlatformUnited States
Cloud compute and storage; Looker; Gemini AI and Vertex API
“Google Cloud Platform • Cloud provider (Google Cloud Platform, Looker, Gemini AI, Vertex API)”
- Salesforce Service CloudUnited States
Customer support ticketing system
“Salesforce • Service Cloud (Support)”
- Akamai Technologies, Inc.United States
Cloud compute and storage
“Akamai (Linode LLC) • Engineering”
- MailchimpUnited States
Outgoing customer communications and transactional emails (via Mandrill)
“Mailchimp (The Rocket Science Group, LLC ) • Product”
- BeamerUnited States
In-app changelog and customer communications
“Beamer • Product”
- JiraAustralia
Bug and dev activity tracking for support and product quality
“Atlassian/Jira • Collaboration”
- MongoDBUnited States
Primary database for usernames, test reports, device sessions
“MongoDB • Data storage and processing”
- FivetranUnited States
Etleap replicates data to Snowflake from internal databases and systems
“Fivetran/Etleap • Data analytics”
- SnowflakeUnited States
Storage and analysis of platform data; analytics and archiving
“Snowflake • Data storage and processing”
- ConfluentUnited States
Sauce Labs testing products and services
“Confluent/Kafka • Data storage and processing”
- WayfoundUnited States
AI agent supervision to analyze and categorize support chatbot transcripts
“Wayfound • Data analytics (Wayfound Agent Manager)”
- Sauce Labs affiliate
Sauce Labs testing products and services
“Sauce Labs Group Subprocessor”