Akixi
Akixi sells call analytics, call recording and CRM integration software for Microsoft Teams and Cisco telephony to service providers and MSPs.
Subprocessors (17)
List updated Jun 12, 2026 · Checked Oct 25, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Main service platform for call metrics processing and information storage. | “AWS” | |
| Service to supplement the AWS environment for Teams integration. | “AZURE” | |
| HubSpot United States | CRM contact platform for engagement with the customer | “HubSpot” |
| Freshdesk United States | Technical Support services and logging | “Freshdesk” |
| MindMatrix United States | Training facilities - documentation and videos | “MindMatrix” |
| Microsoft European Union | Email, Teams, communication | “Microsoft” |
| Jiminny United Kingdom | Transcribing and recording sales calls for training and dispute resolution | “Jiminny” |
| Entergrade Canada | Support services for Teams integration | “Entergrade” |
| monday.com European Union | Project management and Proof of concept delivery | “Monday.com” |
| DataXchange United Kingdom | Billing process | “DataXchange” |
| Dubber United Kingdom | Recording incoming support calls for training and dispute resolution | “Dubber” |
| TeamViewer European Union | Remote support at desktop level | “TeamViewer” |
| Oak Innovation United Kingdom | Providing call recording features for customers | “Oak Innovate” |
| Zapier United States | Integration tool to pass data between platforms | “Zapier” |
| Snowflake United States | Data warehouse services which we are using to implement our data lake, specifically around billing | “Snowflake” |
| ITRM United Kingdom | IT Managed Services, Microsoft 365 administration, endpoint management, security monitoring, backup management. | “ITRM” |
| Rackspace United Kingdom | Backups of SharePoint for billing information | “Rackspace” |
-
Main service platform for call metrics processing and information storage.
“AWS”
-
Service to supplement the AWS environment for Teams integration.
“AZURE”
- HubSpotUnited States
CRM contact platform for engagement with the customer
“HubSpot”
- FreshdeskUnited States
Technical Support services and logging
“Freshdesk”
- MindMatrixUnited States
Training facilities - documentation and videos
“MindMatrix”
- MicrosoftEuropean Union
Email, Teams, communication
“Microsoft”
- JiminnyUnited Kingdom
Transcribing and recording sales calls for training and dispute resolution
“Jiminny”
- EntergradeCanada
Support services for Teams integration
“Entergrade”
- monday.comEuropean Union
Project management and Proof of concept delivery
“Monday.com”
- DataXchangeUnited Kingdom
Billing process
“DataXchange”
- DubberUnited Kingdom
Recording incoming support calls for training and dispute resolution
“Dubber”
- TeamViewerEuropean Union
Remote support at desktop level
“TeamViewer”
- Oak InnovationUnited Kingdom
Providing call recording features for customers
“Oak Innovate”
- ZapierUnited States
Integration tool to pass data between platforms
“Zapier”
- SnowflakeUnited States
Data warehouse services which we are using to implement our data lake, specifically around billing
“Snowflake”
- ITRMUnited Kingdom
IT Managed Services, Microsoft 365 administration, endpoint management, security monitoring, backup management.
“ITRM”
- RackspaceUnited Kingdom
Backups of SharePoint for billing information
“Rackspace”