Airwallex
Provides an intelligent financial platform for global businesses, offering payments, treasury, and spend management solutions.
Subprocessors (23)
Processed Jul 29, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Cloudflare, Inc Global | Network Security | “Network security and anti-DDoS” source |
| Concentrix Global | KYC / Customer Service / Monitoring | “Customer support function” source |
| Databricks Global | AI / Data Platform | “Unified data & AI platform (warehouse, engineering, ML, governance)” source |
| DataZoo Australia | Identity Verification / Fraud Prevention | “KYC services, particularly for Australian onboarding flows” source |
| Dialpad Global | Voice / Call Analytics | “VoIP calling and AI-powered transcription/analytics for customer-facing calls” source |
| Forter Global | Fraud Prevention | “Fraud detection engine processing end-user and transaction data to recommend approve/decline/additional checks” source |
| Google Ads Global | Advertising / Acquisition | “Customer and prospect acquisition and marketing analytics” source |
| Google Cloud Platform Global | Cloud Infrastructure | “Primary cloud platform for hosting applications and managing customer/transaction data workloads” source |
| Infobip Global | Customer Communications (Messaging) | “WhatsApp API and tools for customer and sales messaging” source |
| Looker Global | Business Intelligence | “Analytics and dashboarding on customer, product and financial data” source |
| Lorikeet Global | AI Support Automation | “AI-driven customer support automation layered on support channels” source |
| Mailgun Global | Customer Communications (Email) | “Transactional email delivery for KYC and other internal and customer notifications” source |
| Marketo Global | Marketing Automation | “Marketing automation and campaign orchestration” source |
| Messagebird Global | Customer Communications (SMS) | “Global SMS/communications platform for user notifications and alerts” source |
| Event Management | “Event management: invitations, landing pages, guest lists for customer/partner events” source | |
| Onfido Global | Identity Verification / Fraud Prevention | “Global identity verification provider processing IDs, selfies and related PII for onboarding” source |
| OpenAI Global | AI / LLM Infrastructure | “LLM provider used for development of AI products and internal tooling” source |
| Oracle Global | ERP / Finance | “ERP / procurement / EPM stack” source |
| Refinitiv Global | Identity Verification / Fraud Prevention | “User identity verification and fraud detection” source |
| Salesforce Global | CRM | “Primary CRM for customer relationship management” source |
| Splunk Global | Platform Analytics/Monitoring | “Platform analytics, outage detection, and security monitoring” source |
| Twilio Global | Customer Communications (SMS) | “SMS/MMS and notification delivery for 2FA, onboarding, risk and transaction alerts” source |
| Zendesk Global | Customer Support / Ticketing | “Central customer support platform for tickets, workflows, escalations and support analytics” source |
- Cloudflare, IncGlobal
Network Security
“Network security and anti-DDoS” source
- ConcentrixGlobal
KYC / Customer Service / Monitoring
“Customer support function” source
- DatabricksGlobal
AI / Data Platform
“Unified data & AI platform (warehouse, engineering, ML, governance)” source
- DataZooAustralia
Identity Verification / Fraud Prevention
“KYC services, particularly for Australian onboarding flows” source
- DialpadGlobal
Voice / Call Analytics
“VoIP calling and AI-powered transcription/analytics for customer-facing calls” source
- ForterGlobal
Fraud Prevention
“Fraud detection engine processing end-user and transaction data to recommend approve/decline/additional checks” source
- Google AdsGlobal
Advertising / Acquisition
“Customer and prospect acquisition and marketing analytics” source
- Google Cloud PlatformGlobal
Cloud Infrastructure
“Primary cloud platform for hosting applications and managing customer/transaction data workloads” source
- InfobipGlobal
Customer Communications (Messaging)
“WhatsApp API and tools for customer and sales messaging” source
- LookerGlobal
Business Intelligence
“Analytics and dashboarding on customer, product and financial data” source
- LorikeetGlobal
AI Support Automation
“AI-driven customer support automation layered on support channels” source
- MailgunGlobal
Customer Communications (Email)
“Transactional email delivery for KYC and other internal and customer notifications” source
- MarketoGlobal
Marketing Automation
“Marketing automation and campaign orchestration” source
- MessagebirdGlobal
Customer Communications (SMS)
“Global SMS/communications platform for user notifications and alerts” source
-
Event Management
“Event management: invitations, landing pages, guest lists for customer/partner events” source
- OnfidoGlobal
Identity Verification / Fraud Prevention
“Global identity verification provider processing IDs, selfies and related PII for onboarding” source
- OpenAIGlobal
AI / LLM Infrastructure
“LLM provider used for development of AI products and internal tooling” source
- OracleGlobal
ERP / Finance
“ERP / procurement / EPM stack” source
- RefinitivGlobal
Identity Verification / Fraud Prevention
“User identity verification and fraud detection” source
- SalesforceGlobal
CRM
“Primary CRM for customer relationship management” source
- SplunkGlobal
Platform Analytics/Monitoring
“Platform analytics, outage detection, and security monitoring” source
- TwilioGlobal
Customer Communications (SMS)
“SMS/MMS and notification delivery for 2FA, onboarding, risk and transaction alerts” source
- ZendeskGlobal
Customer Support / Ticketing
“Central customer support platform for tickets, workflows, escalations and support analytics” source