Aircall

Aircall is an AI-powered platform for managing customer interactions with voice agents, workflows, and real-time coaching.

aircall.io ↗

Subprocessors (16)

Processed Jul 23, 2026 · source disclosure ↗

Amazon Web Services
USA

Hosting of all data in Aircall product.

“Hosting of all data in Aircall product.” source
Atlassian
USA

Ticketing, chatbot systems for assistance

“Ticketing, chatbot systems for assistance” source
Datadog
USA

Monitoring for provided services/security purposes.

“Monitoring for provided services/security purposes.” source
Deepgram
USA

Generation of transcription from call recordings

“Generation of transcription from call recordings” source
ElevenLabs
USA

Provision of inputs for AI Voice Agent

“Provision of inputs for AI Voice Agent” source
Gladia
France

Generation of transcription from call recordings

“Generation of transcription from call recordings” source
Intercom
USA

Ticketing, chatbot systems for assistance

“Ticketing, chatbot systems for assistance” source
Looker
Germany

Data visualization and sync

“Data visualization and sync” source
Microsoft Azure
USA

Generation of conversation insights (Call summarisation, Key topics list, Talk ratio etc.) from voice transcriptions. Provision of inputs for AI Voice Agent

“Generation of conversation insights (Call summarisation, Key topics list, Talk ratio etc.) from voice transcriptions. Provision of inputs for AI Voice Agent” source
PartnerHero
USA/Romania

Ticketing, chatbot systems for assistance

“Ticketing, chatbot systems for assistance” source
Pusher
UK / USA

Data visualization and sync

“Data visualization and sync” source
Ribbon
USA

Call authentication/verification, call security and call-routing control.

“Call authentication/verification, call security and call-routing control.” source
Rudderstack
USA

Data visualization and sync

“Data visualization and sync” source
Startree
USA

Data visualization and sync

“Data visualization and sync” source
Twilio
USA

Voice transmission services.

“Voice transmission services.” source
Zendesk
Ireland / USA

Ticketing, chatbot systems for assistance

“Ticketing, chatbot systems for assistance” source

vendor	purpose	evidence
Amazon Web Services USA	Hosting of all data in Aircall product.	“Hosting of all data in Aircall product.” source
Atlassian USA	Ticketing, chatbot systems for assistance	“Ticketing, chatbot systems for assistance” source
Datadog USA	Monitoring for provided services/security purposes.	“Monitoring for provided services/security purposes.” source
Deepgram USA	Generation of transcription from call recordings	“Generation of transcription from call recordings” source
ElevenLabs USA	Provision of inputs for AI Voice Agent	“Provision of inputs for AI Voice Agent” source
Gladia France	Generation of transcription from call recordings	“Generation of transcription from call recordings” source
Intercom USA	Ticketing, chatbot systems for assistance	“Ticketing, chatbot systems for assistance” source
Looker Germany	Data visualization and sync	“Data visualization and sync” source
Microsoft Azure USA	Generation of conversation insights (Call summarisation, Key topics list, Talk ratio etc.) from voice transcriptions. Provision of inputs for AI Voice Agent	“Generation of conversation insights (Call summarisation, Key topics list, Talk ratio etc.) from voice transcriptions. Provision of inputs for AI Voice Agent” source
PartnerHero USA/Romania	Ticketing, chatbot systems for assistance	“Ticketing, chatbot systems for assistance” source
Pusher UK / USA	Data visualization and sync	“Data visualization and sync” source
Ribbon USA	Call authentication/verification, call security and call-routing control.	“Call authentication/verification, call security and call-routing control.” source
Rudderstack USA	Data visualization and sync	“Data visualization and sync” source
Startree USA	Data visualization and sync	“Data visualization and sync” source
Twilio USA	Voice transmission services.	“Voice transmission services.” source
Zendesk Ireland / USA	Ticketing, chatbot systems for assistance	“Ticketing, chatbot systems for assistance” source