ably.com
Ably provides real-time interactive experience APIs for developers, including Pub/Sub, Chat, and AI Transport solutions.
Subprocessors (5)
Processed Jul 22, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| Cloud provider | “Amazon Web Services, Inc. <https://aws.amazon.com/> Cloud provider Primary cloud infrastructure provider for Ably, where all realtime services and infrastructure are hosted. Almost all data stored, processed and transmitted through Ably’s products and services resides on Amazon Web Services datacenters.” source | |
| Apple Push Notification Service (APNS) | “Apple, Inc. <https://www.apple.com/> Apple Push Notification Service (APNS) Provider of the APNS service for push notification delivery to iOS devices. Message content transits APNS when messages that contain push payloads are delivered to iOS devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via APNS.” source | |
| Firebase Cloud Messaging (FCM) | “Google LLC. <https://www.google.com/> Firebase Cloud Messaging (FCM) Provider of the FCM service for push notification delivery to Android devices. Message content transits FCM when messages that contain push payloads are delivered to Android devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via FCM.” source | |
| Business Intelligence and Analytics Platform | “Metabase, Inc. <https://metabase.com> Business Intelligence and Analytics Platform Provider of business intelligence and data visualization services for presenting analytics data to customers. Metabase is used to create and serve interactive dashboards and reports that display connection metadata and operational insights. The platform processes data from Snowflake to generate visualizations and reports that help customers understand their end-user connection patterns and service performance. Data processed by Metabase includes connection metadata (IP addresses and client identifiers) from Snowflake for analytics and reporting purposes. This data is retained for up to 30 days.” source | |
| Data Warehouse Solution | “Snowflake, Inc. <https://snowflake.com> Data Warehouse Solution Provider of cloud-based data warehouse services for storing and processing Ably's operational data. Snowflake serves as the primary repository for data analytics, customer usage metrics, and business intelligence data. Data stored in Snowflake includes connection metadata (IP addresses and client identifiers) that enables customers to debug their applications and perform analytics on end-user connection patterns. This data is retained for up to 30 days.” source |
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Cloud provider
“Amazon Web Services, Inc. <https://aws.amazon.com/> Cloud provider Primary cloud infrastructure provider for Ably, where all realtime services and infrastructure are hosted. Almost all data stored, processed and transmitted through Ably’s products and services resides on Amazon Web Services datacenters.” source
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Apple Push Notification Service (APNS)
“Apple, Inc. <https://www.apple.com/> Apple Push Notification Service (APNS) Provider of the APNS service for push notification delivery to iOS devices. Message content transits APNS when messages that contain push payloads are delivered to iOS devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via APNS.” source
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Firebase Cloud Messaging (FCM)
“Google LLC. <https://www.google.com/> Firebase Cloud Messaging (FCM) Provider of the FCM service for push notification delivery to Android devices. Message content transits FCM when messages that contain push payloads are delivered to Android devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via FCM.” source
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Business Intelligence and Analytics Platform
“Metabase, Inc. <https://metabase.com> Business Intelligence and Analytics Platform Provider of business intelligence and data visualization services for presenting analytics data to customers. Metabase is used to create and serve interactive dashboards and reports that display connection metadata and operational insights. The platform processes data from Snowflake to generate visualizations and reports that help customers understand their end-user connection patterns and service performance. Data processed by Metabase includes connection metadata (IP addresses and client identifiers) from Snowflake for analytics and reporting purposes. This data is retained for up to 30 days.” source
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Data Warehouse Solution
“Snowflake, Inc. <https://snowflake.com> Data Warehouse Solution Provider of cloud-based data warehouse services for storing and processing Ably's operational data. Snowflake serves as the primary repository for data analytics, customer usage metrics, and business intelligence data. Data stored in Snowflake includes connection metadata (IP addresses and client identifiers) that enables customers to debug their applications and perform analytics on end-user connection patterns. This data is retained for up to 30 days.” source