8x8, Inc
Subprocessors (11)
Processed Jul 29, 2026 · source disclosure ↗
| vendor | purpose | evidence |
|---|---|---|
| 8x8 Group Companies USA, UK, Romania, Singapore, Australia | Subprocessors | “8x8 Group Companies\- 8x8, Inc (USA)\- 8x8 UK Limited (UK)\- 8x8 International SRL (Romania)\- 8x8 International Pte Ltd. (Singapore)\- 8x8 International Pty Ltd. (Australia)” source |
| Amazon Web Services USA, Canada, Brazil, UK, EU, Singapore, Australia | Cloud Service Provider | “All data processed in 8x8 microservices, including long term call and screen recording storage.” source |
| Creovai USA, Europe, Latin America | Software Provider | “AI-powered software suite that provides real-time agent guidance and post-conversation analytics to contact center teams, aiming to improve customer and agent experiences.” source |
| Descope USA | CPAAS | “For CPAAS users only, Login/Email and password stored and processed in the US. For MFA the user’s mobile number also stored.” source |
| Google USA | Software Provider | “Natural Language Processing (sold as Virtual Agent), client UI stats (Data where 8x8 is a Controller). Google’s Cloud Platform (GCP) is also used to host the CPaas messaging” source |
| CPAAS | “CPAAS” source | |
| Movate Costa Rica | Support Service Provider | “Outsourced service for 8x8's global tier 1 technical support” source |
| Oracle Cloud Infrastructure USA, Canada, Brazil, UK, EU, India, Australia | Cloud Service Provider | “Full stack deployments in various regions, including data processor storage in the same region as the customer is deployed.” source |
| SpinSci USA | Software Provider | “EHR integrations to products such as Epic and Athena” source |
| Sutherland Global Services Philippines | Support Service Provider | “Outsourced service for 8x8's global tier 1 support” source |
| Verint USA | Software Provider | “Verint® Monet Workforce Management is an affordable, easy-to-use contact center software solution that optimizes employee forecasting and scheduling. It can free you from the limitations of scheduling spreadsheets and help you tackle the two biggest contact center challenges: meeting service levels and controlling costs.” source |
- 8x8 Group CompaniesUSA, UK, Romania, Singapore, Australia
Subprocessors
“8x8 Group Companies\- 8x8, Inc (USA)\- 8x8 UK Limited (UK)\- 8x8 International SRL (Romania)\- 8x8 International Pte Ltd. (Singapore)\- 8x8 International Pty Ltd. (Australia)” source
- Amazon Web ServicesUSA, Canada, Brazil, UK, EU, Singapore, Australia
Cloud Service Provider
“All data processed in 8x8 microservices, including long term call and screen recording storage.” source
- CreovaiUSA, Europe, Latin America
Software Provider
“AI-powered software suite that provides real-time agent guidance and post-conversation analytics to contact center teams, aiming to improve customer and agent experiences.” source
- DescopeUSA
CPAAS
“For CPAAS users only, Login/Email and password stored and processed in the US. For MFA the user’s mobile number also stored.” source
- GoogleUSA
Software Provider
“Natural Language Processing (sold as Virtual Agent), client UI stats (Data where 8x8 is a Controller). Google’s Cloud Platform (GCP) is also used to host the CPaas messaging” source
-
CPAAS
“CPAAS” source
- MovateCosta Rica
Support Service Provider
“Outsourced service for 8x8's global tier 1 technical support” source
- Oracle Cloud InfrastructureUSA, Canada, Brazil, UK, EU, India, Australia
Cloud Service Provider
“Full stack deployments in various regions, including data processor storage in the same region as the customer is deployed.” source
- SpinSciUSA
Software Provider
“EHR integrations to products such as Epic and Athena” source
- Sutherland Global ServicesPhilippines
Support Service Provider
“Outsourced service for 8x8's global tier 1 support” source
- VerintUSA
Software Provider
“Verint® Monet Workforce Management is an affordable, easy-to-use contact center software solution that optimizes employee forecasting and scheduling. It can free you from the limitations of scheduling spreadsheets and help you tackle the two biggest contact center challenges: meeting service levels and controlling costs.” source